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Belmond Hotel Caruso
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Reviews (815)
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Reviewed October 15, 2013

We had a lovely 5 night stay at the Caruso.

Pros:
- The staff. Especially Ela at the front desk! She was amazing and any hotel would be thrilled to have her. Always a smile on her face and always happy to help. Also, Guisy in the gift shop. So sweet. And Thomaso at the pool restaurant and bar.
- Beautiful properly. Stunning views!
- Gorgeous pool area. Even prettier than the photos!
- Wonderful breakfast included. The views from the outdoor breakfast area are breathtaking. Also lunch or dinner was included in our package although we didn't take advantage of that every day.
- The location is perfect. 5 minute walk to town via a lovely cobblestone street with gorgeous architecture.
- The food at the pool restaurant is great! I had a plate of sautéed fresh mussels and clams… probably the best food I had in our 10-day trip. Unfortunately, the pool restaurant food isn't included in the "complimentary lunch or dinner" package.
- Nice gym facility.

Cons:
- We felt our room was a bit dated and dark. The rooms shown on the website are light-filled and furnished with lovely antiques... but our furniture was white wicker and seemed almost "second-hand" in style. However, the bathroom was very nice and had a huge walk-in shower.
- We were upgraded to a junior suite but if I had to do it over I would have asked to see another room. There was a large grassy terrace and an awning which made it darker inside. Plus, the view (which is the whole point here!) was far out beyond the window. We never used the terrace because if we wanted to be outside and enjoy the view we went to the gorgeous pool.
- We had dinner at the restaurant and were not impressed with the food that night.
- Be aware that the Bellinis offered at the pool restaurant are $26! Each!!
- I agree with a previous reviewer that the spa is not very inviting. I don't usually get spa treatments… but if I did this would have been a disappointment.
- We were told on the last day, while checking out, that we needed to pay cash for the concert tickets they got for us. Not that big of a deal, but we planned ahead to have only enough Euros to give tips and pay the car service so we had to scramble for more cash at the last minute. Would have been nice to know ahead of time.

All in all this is a lovely property and I wouldn't hesitate to recommend it. However, for the VERY high prices they charge, it was just less than perfect.

Room Tip: I wouldn't get a room with a grassy terrace. It made the view too far away and the awning made the room dark. If not satisfied with the room you're given ask to see another. I wish I had.
  • Stayed: September 2013, traveled as a couple
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2  Thank g0t0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

And WHAT a world it is!
Ravello is adorable and we spent three nights at The Hotel Caruso; It was AMAZING and I can not recommend it enough! Our room was 147 and we had a nice view down the Amalfi coast which was hundreds of meters below us. try to get a room in the private areas. We booked this just two days before getting there so we were happy.
The highlight is to lay by their infinity pool with a view to the south that is breath taking!
Service was amazing and all our meals were wonderful!

  • Stayed: September 2013, traveled as a couple
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Thank bestefar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

Myself and my wife stayed here on honeymoon and it was fabulous. This is a beautiful property with a wonderful setting. The food, accomodation was wonderful. A special place and a memory that will be with us for the rest of our lives.

  • Stayed: July 2013, traveled as a couple
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Thank Justinf532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

we stayed at positano but one day we want to visit ravello. we came there and we visit this hotel. there is beautiful interior and amazing gardens. they have pool with most beautiful view i ever see. if you can i think it is place to see. they have everything for relax. that is most romantic place in that area. very nice and interesting for couples. it is at center soo you can walk thrue the town and after that you can have your own piece and heaven. everything is full of flowers and everything is green. very nice.

  • Stayed: September 2013, traveled as a couple
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Thank LUNA0507KK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

What a relaxing and beautiful place to stay. In our opinion the best hotel in the area, and Ravello the best place away from the crowds and traffic of Amalfi and the coast. Fantastic views from almost all the hotel with free courtesy bus to Amalfi and Portafino. Also appreciated the hotel's free boat trip along the coast (with chance to swim in the sea). Food excellent - breakfast and dinner outstanding - even 3 imaginative and different vegetarian options on the main evening menu which changed nightly - which we appreciated. Husband will not stay in hotel without free wifi which initially did not work in bedroom when we arrived, but within 30 mins this was rectified and worked perfectly the rest of our stay. Staff take ownership of problem and follow through. Well trained and very helpful and friendly staff who make you feel important without interfering or imposing themselves upon your privacy. Expensive but outstanding - great for that special or romantic occasion. Loved it! Thank you Hotel Caruso.

Room Tip: If it states Garden View and is a lot cheaper, make sure it is not in the annexe which is set the other side of the road from the hotel, as it seemed a bit cut off.
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank juniperro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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