We were staying in Positano to celebrate my parents 50th wedding anniversary. They were looking to replace their everyday dinnerware with something special. We had visited Ravello before and were well aware of the quality of the ceramics in this village and had heard about this shop. Certainly it was beautiful and there was a large selection to view. Unfortunately good customer service was non existent. There were two people working and only one other customer in the shop but we couldn't get anyone to help us. I could go on and on but suffice it to say I would never go back here. My parents walked away without purchasing anything and my small purchase took so long to complete that we were unable to see anything else in Ravello. A good product and nice shop is nothing if you can't take care of the customers. There are plenty of other nice pottery places-skip this one.