Smell of mould. No ventilation of bathroom. Brown water coming out of bath tap. No hygiene tissue and no Cups for toothbrush in bathroom. Booked the room 2+1. No childrens bed prepared. Childrens bed then set up incorrectly. Bed collapsed when child first sat on it. No cards left with WiFi code. Concierge had to write the lengthy code by hand on a sheet of wrapping paper. Very low quality breakfast for **** hotel. No fruit salad, not even oranges. No joghurt left. Only kellogs Cornflakes, no cereal etc. Tried to pay city tax of 3€ in cash. Concierge could not change my 5€ bill, not even from her private money. Had to look for and ask other employees to get change. Asked front desk whether they could drop a postcard which already had a stamp on it. Was asked to post it myself in a postbox 50 m down the road.
This was the most unprofessionally run hotel that I have come across in my life. Certainly not worth the 214€/ night.More
- Free Wifi
- Breakfast included