Lets start in the lobby. It is large, but dated. The staff were great handling our group, and helped us whenever we needed it. Free internet was also available. The breakfast was poor, and the room was small and unable to accomodate all 30 of us at once. The rooms were small, but clean, and the bathrooms seemed brand new. The location was average. Good for Prato, and near the train station, making Florence just that much closer.