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“Excellent Service”

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Wall Art Aparthotel Prato
Ranked #5 of 18 Hotels in Prato
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Service”
Reviewed April 5, 2013

I am on my second night at this hotel and the staff at reception was extremely helpful. Also had dinner here and the Fillet and roasted vegetables was excellent. Restaurant staff, Emanuel, was attentive and helpful. The free internet at the lobby and internet (LAN) in the bedrooms were good.The rooms are spacious and i love the work table. I will definitely stay at this amazingly modern hotel again

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela19Cheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    47
    109
    58
    23
    5
See reviews for
45
49
15
74
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 22, 2013 via mobile

This hotel don't earn a good review. I have asked for hot water from the lady at the reception area
as there isnt any electrical kettle provided in the room.

The lady is superbly unhelpful and rude! She just simply told us off if u dont have the electrical kettle then I cant help u.

Totally speechless when she told us this! If we have the kettle, do we need to look for her? It is a simple request and this hotel cant even provide such a simple thing. Will rate this hotel as motel instead.

For those who have babies. Bring ur own electrical kettle to make milk or else ur babies will go hungry in the night.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheeryz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Singapore
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 11, 2013

Nice decor. Wifi limited to lobby. Power saving feature was a bit too overly done as it was dark in the hotel when we arrived. The staircase to the lobby was also dark when we needed to go to the lobby for wifi. Limited choice of food at breakfast. Toast was not avail.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Retronala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 21, 2013 via mobile

room is not too small. Breakfast is bare minimum . The staff do not border to refill food that's finished. Breakfast table are DIRTY !!!
Toilwt in my room does not function property. Asked for help.Staff attempted to solve the problem but unsuccessful. therefore, I have requested to change to a new room, but they refused to do it . Is not a pleasant experience to stay in a room without a clean toilet !!!!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobosapiensSo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 19, 2013 via mobile

I have stayed in six different hotels during my 10 days stays in different cities of Italy. I simply love 'Wall Art' and feel that it was one of the best during my trip. The two bedroom apartment fitted with a kitchen and a balcony was very convenient for us to whip a simple meal and it gaves me the feeling of home. The interior and exterior design of this hotel was great too.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarolPei26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang, Pulau Pinang, Malaysia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 13, 2013

An average hotel. Corridor are dark, energy-saving lighting. Quite surprised to find that reception are located at basement level. Rooms just OK..again it's all dark..with the dark tones of interior decor, even if u turn on all lights, it's still dark. Overall clean rooms. Tables take up a lot of space, bed area all cramped. Breakfast for tour group spoilt with too little choices.

  • Stayed December 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Murni I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
126 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed January 1, 2013

Easy to find, lot of parking out and inside the hotel grounds.

We were given a huge room (but not en suite), that had a dining space with a dining table and chairs. Pitty that the floor wasnt clean and tidy as one would expect from a 4* venue. Breakfast was good with a rather large choice of Italian dishes.

Location didnt matter for us, as we were travelling to Firenze. But the hotel is out of Prato center therefore in a quiet zone of the city, with a lot of green areas around it.

If the room floor would have been tidy, this venue would desserve a 5 rating. Missing the mark by a bit!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FFM9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wall Art Aparthotel Prato

Property: Wall Art Aparthotel Prato
Address: Viale Delle Repubblica 4-6-8, 59100, Prato, Italy
Location: Italy > Tuscany > Province of Prato > Prato
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Prato
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wall Art Aparthotel Prato 4*
Number of rooms: 63
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