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“Great Service Wonderful Hotel”
Review of Hotel Eden Roc

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Hotel Eden Roc
Ranked #5 of 38 Hotels in Positano
Certificate of Excellence
Reviewed September 6, 2013

We have recently come back from our 2nd visit to this hotel in Positano. We were not dissapointed, the hotel overlooks the beautiful bay of Positano we were welcomed once again at reception and given our beautiful rooms overlooking the sea. All the staff at the hotel are very friendly and helpful but we would particularly like to say thank you to Tony and Ezio, Tony for his caring attitude at breakfast time he has a wonderful memory and always remembers just how you like your coffee and serves up delicious delicacies daily and Ezio who was always at the roof terrace every day with a friendly smile and nothing was too much trouble for him. The roof terrace restaurant has lovely views over the bay and is a very romantic place to eat in the evenings serving fresh fish and vegetables from the hotel garden and wonderful pasta. We couldnt fault this hotel and will hopefully return again soon.

  • Stayed: August 2013, traveled with family
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Thank debbie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 6, 2013

After an amazing (terrifying) drive from Salerno we were greeted by a host of staff (a bit like driving into the pits in a car race). Our bags were magically whisked away, as we were lead into the lobby and our car discretely garaged all within a couple of microseconds. We could not believe the amazing view of the Mediterranean from our suite. Great room, great furnishings, perfect.
We were treated to some amazing wines and food at the hotel bar and really should not have eaten so much! But how could we not? With Carlos' persuasive manner and the truly excellent fare. Breakfast.....oh my god! More great food, more great staff. Tony, we will never forget you..is this an Italian John Cleese? We will be back!

Room Tip: Get a suite
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  • Stayed: October 2012, traveled as a couple
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Thank Worthwild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We had an amazing honeymoon at Hotel Eden Roc. The views are superb. These views cannot be found anywhere else in Positano. Waking up to the Mediterranean Sea views every morning was amazing. The authentic feel and small touches the hotel has provided made us feel welcomed. It is a perfect place for honeymooners.

Room Tip: Must choose a room with a view. It is why you come to Positano.
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  • Stayed: June 2013, traveled as a couple
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1  Thank JetSetter922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

From the minute we walked through the front door we were treated with friendly, professional service. We didn't care for the first room we checked into(too low not best view) they quickly showed us another room that was on higher floor with amazing view. The breakfast provided saved us so much money as it had everything you could imagine to start your day. Eggs, bacon, sausage, pastries, juice, cereal, oatmeal , cappuccino (Tony). The restaurant was exceptional. On arrival we ordered a parma margarita pizza that was to die for. Tony recomended a wine that was the best wine we drank our entire stay. Great view Grande Spiaggia. Balcony amazing . You will not regret staying here. The walk to town not too bad. Wear reasonable shoes ladies! You either have one step up or one step down in Positano! Rent a scooter from Pepe and he'll deliver to the hotel! Rent a private boat from lucibello boat rental (zodiac medium size) Worth every penny to see the coastline on your own. So romantic! Grab wine, calzone and head out to explore. We went to Capri and drive our boat around Faraglione rocks!!! Magic!! We are headed back next week! Can't wait.

  • Stayed: September 2013
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Thank renee k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

We stayed for 5 nights for our honeymoon. Staff could not have been more friendly and accommodating. Made all of our dinner reservations for us prior to arrival. Room was clean, view was great. Large balcony. Breakfast was not really our thing - we prefer lots of protein (omelets and meats), whereas the breakfast buffet here was mostly pastries. The upstairs restaurant is good but a bit overpriced.

Overall we loved the hotel, HOWEVER…. we got no sleep during our stay here due to the people overhead being extremely heavy-footed and noisy. We called the front desk with this issue three mornings in a row. We would be woken at 7am and it seemed the guests never left their room. The running and footsteps never stopped. We even returned to the room one day after breakfast for a nap (since we got no sleep) and they were STILL up there stomping around. The front desk informed us there were children up there and they apologized. I'm not sure what they could have done to help -- offered us to change rooms? Also, the bed was extremely hard. We actually felt sore from lying in it all night. We loved the staff, but were ready to leave to finally get some sleep.

Room Tip: go for the top floors, as the walls are thin.
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  • Stayed: August 2013, traveled as a couple
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Thank Ruben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

Stayed here for two nights in August of 2013 and it was just lovely. It's incredibly helpful that they have parking, as Positano is a jungle gym of cars and scooters. The hotel is in a great spot, just a bit of a walk up from the main drag and beach (and it was so crowded down there, we were very happy to be out of the hustle bustle). The staff was as friendly as I have ever come across in a hotel-very helpful (don't miss Tony at the breakfast buffet). We had a two room suite which was very clean and comfortable-though oddly lacking in seating options in the living area-and the views from our terrace were pretty stellar. We would go back in a second!

Room Tip: Higher floors probably have less scooter noise, but we were on floor 2 and it wasn't too bad.
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  • Stayed: August 2013, traveled with friends
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Thank somuchtosee48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

We stayed for 5 nights in August 2013 with 2 girls 4 and 6. Everybody was very helpful and made our stay very pleasant. The place is absolutely beautiful and the hotel is well located.
We had a suite for 4 people and it worked out fine.

  • Stayed: August 2013, traveled with family
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Thank Alexandre P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eden Roc

Address: Via Guglielmo Marconi 110, 84017, Positano, Italy
Phone Number:
Location: Italy > Campania > Amalfi Coast > Positano
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Positano
#5 Family Hotel in Positano
#5 Luxury Hotel in Positano
#7 Romantic Hotel in Positano
Price Range: $235 - $986 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Eden Roc 4*
Number of rooms: 25
Official Description (provided by the hotel):
Stylish 4 star Hotel Eden Roc in Positano, welcomes you to its cozy establishment. The hotel which overlooks the blue sea, is situated a few metres from the beaches and the centre of Positano, in an ideal position to spend a day of culture and relax in the heart of the Amalfi Coast. The 25 intimate and peaceful rooms and suites, furnished with antique furniture and equipped with the most disparate comforts, are bright and elegant, with a unified feature: a view of the sea that from the city of Positano expands to the Le Galli Islands, Punta Licosa and Praiano, giving you a glimpse of a unique sky that will remain ingrained in the memory of our guests. The panoramic pool and terrace, furnished with tables and chairs are an absolute corner of peace and relax where you can taste our traditional specialties or sip a delicious cocktail cradled by the fresh Mediterranean breeze. Treat yourself to moments of pure poetry, Positano and the 4 star Eden Roc hotel will fill your days with beauty and class. ... more   less 
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Also Known As:
Eden Roc Hotel
Eden Roc Positano

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