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“Exceptional” 5 of 5 bubbles
Review of Hotel Palazzo Murat

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Hotel Palazzo Murat
Ranked #1 of 39 Hotels in Positano
Certificate of Excellence
Central Coast, NSW, Australia
Level Contributor
506 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 545 helpful votes
“Exceptional”
5 of 5 bubbles Reviewed November 16, 2013

There is a reason this is one of the top rated hotels on TA, with almost zero negative feedback. It is truly world class in a world class destination. Imagine what it takes to maintain such a high rating when your clientele is often some of the more demanding type with higher expectations - this hotel doesn't disappoint on any level.

The service is outstanding, with a wonderful outside dining area used for a leisurely breakfast. The grounds are also fantastic for a late night drink where they will make your favourite cocktail before bed, or a pre-dinner aperitif before you go out to visit any one of Positano's amazing restaurants - that is if you have decided not to dine at the in-house restaurant which is very good. We enjoyed a late evening drink a couple of nights with the sound of a street singer a few blocks away singing classic Italian songs accompanied by his guitar.

We stayed in a special superior room, which was at the far end of the 'new' section. It had an enormous and private terrace, and we were very happy here. The hotel seems to charge more for the older section of the hotel, but I can't imagine it could possibly be any better than the room we stayed in. It was light, roomy, excellent bed, wonderful views. I would definitely recommend this room to anyone.

Positano can be expensive and let's face it, you don't go here on a backpacker budget. But there are so many hotels who look to cash in on the location without providing the substance. This hotel is not one of those. It is worth every penny, and is class, class, class.

Room Tip: Go with the special superior in the new section. Great terrace with privacy.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank 1800hammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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871 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Norristown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 15, 2013

What a great time we had at the hotel. The staff were wonderful. Polite, helpful, and fun. Special thanks to Stefano and Salvatore who helped us with everything that we wanted. I would highly recommend this hotel and look forward to returning in the future!

Room Tip: Get a terrace on the second floor and enjoy the ocean views!
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Colleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

Probably one of the best hotels in Positano. Great location. Great value, great food, large rooms, in the middle of everything in Postiano, staff is very helpful, rooms are full size, great restaurant. Just what everyone would want in Postano.

Room Tip: Get a room with a terrace, not a garden room. Off season rates are great!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jeffery S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed November 6, 2013 via mobile

A very atmospheric hotel with a gorgeous garden in which breakfast and the restaurant (Al Palazzo) are located. We stayed in the heritage wing: the room was very comfortable with a cute terrace with sea glimpses, but required negotiating a lot of stairs to get to it.

The hotel has an excellent location lower down in Positano, not very far to the beach and restaurants. It's also a short walk to the central piazza from which buses and taxis leave.

Breakfast was excellent - fresh and delicious. Towels are provided to take to the beach, thoughtfully packed in a beach bag. Rooms are serviced twice daily. A big downside, however was lack of wifi in the room despite it being advertised. It seemed to work in the lobby.

A great way to travel to/from Positano (and Amalfi) is to catch the fast train to Salerno, walk straight out of the station towards the sea (10 mins) and catch the ferry to your destination. The magnificent views of the coast are well worth it, plus it is probably quicker than car or bus from Naples or Salerno.

If you are planning a trip to the Amalfi Coast, bear in mind that virtually everything (hotels, restaurants, ferries) shuts down from the end of October to April, with a brief re-opening around Christmas. This applies to Capri too. If you did find a hotel open during this period, not much else would likely be available.

Stayed October 2013, traveled with family
Helpful?
4 Thank Mosquito Magnet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
626 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 495 helpful votes
4 of 5 bubbles Reviewed November 5, 2013

I stayed in two hotels in Positano and can offer some perspective.

Some hotels are actually in town, and as soon as you step out the door, you are where tourists want to be, surrounded by restaurants and shops. Look for an iPad map, and find the part of via Cristofero Colombo that forms a sharp delta, almost a keyhole. The area inside is the town of Positano, Murat is in this group, and is really very central.

Some hotels are up the hill a bit, but you can still walk into town. This includes Le Sirenuse and the other hotel I stayed in, Eden Roc. Eden Roc is about as high up the hill as you would care to go on foot. Sirenuse is practically in town. The hotels in this group may have more amenities and better views, but also more street noise from vehicles.

Other hotels are way up the hill or out of the main town. Thus includes San Pietro and some others. If you pick a hotel in thus group, you will have to take public transport into Positano, which to me would be a big minus.

Palazzo Murat is indeed an old mansion, with charming grounds and antique-furnished guest rooms. Many overlook Positano rooftops or face up the hillside - quintessential Positano. Hence, it would be a good choice for a couple. Some drawbacks are very poor internet (none to speak of in the room), and barebones breakfast. Staff are okay but not warm or proactive.

  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank MannyG2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

In every way, our Trip to Palazzo Murat was terrific! We had a beautiful and very spacious garden view room. The property, with its lush landscape and gardens, felt very secluded from the hustle and bustle of the narrow streets of Positano. Dedicated parking for the hotel was most convenient. THe hotel was very well-located, with just a 5 minute or less walk to the beach promenade, restaurants, etc.
We enjoyed delicious breakfasts, served on the terrace and wonderful dinners in the romantic, lovely garden setting of the hotel.
A nice outdoor pool was a definite plus.
With all of these superlatives, the best was the extremely warm, friendly, helpful, attentive and caring approach by everyone on the staff.
Our stay here was a true highlight of our trip to Italy.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beverlys796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, Virginia
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

What a beautiful hotel situated in a gorgeous setting. The staff is incredible! From the moment we checked in we were treated wonderfully. The staff is always willing to help and were great about telling us where to go to eat, shop etc.

Room Tip: We reserved a superior deluxe room. The room was quiet and the views to die for! This place is trul...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patricia4488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Murat

Property: Hotel Palazzo Murat
Address: 23 Via dei Mulini, 84017, Positano, Italy
Phone Number:
Location: Italy > Campania > Amalfi Coast > Positano
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Positano
#1 Family Hotel in Positano
#3 Romantic Hotel in Positano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palazzo Murat 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Palazzo Murat Hotel
Palazzo Murat Positano

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