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“Great hotel, but...”

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Altarocca Wine Resort
Ranked #2 of 30 Hotels in Orvieto
Certificate of Excellence
Boston, Massachusetts
Level Contributor
99 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“Great hotel, but...”
Reviewed July 23, 2013

GREAT Place - One Major Caveat

We spent a great five days at Rocca de Orvieto.  We would highly recommend this place UNLESS you rely upon good wifi access - see below.
 
The hotel is located on a hill overlooking the town of Orvieto, which provides beautiful vistas of the surrounding areas.  We stayed in an apartment in the 'Olive Oil' villa, which probably has the best views of all.  The apartments in this particular villa are practically brand new and very, very nice.  The beds were great.  We saw another building with apartments on the way to our villa which did not look as nice and didn't have any views.  Be sure to request the new building if you book here.  Driving into Orvieto took about 15 minutes.  

The resort features two pools.  One is located by the main building (where the hotel rooms are located) and has a function hall and bar next to it.  We never saw anyone actually working the bar, so I can't comment on that.  There is another newer, larger pool up the hill by the apartments which is actually a nicer pool with a beautiful view of the valley.

The hotel provides free mountain bikes to guests, free laundry machines, wood barbecues, and free breakfast, which was decent.  They are also their own vineyard and make their own wines, which were surprisingly difficult to sample/purchase on-site.  We were told we could taste them at the pool bar, but again, never saw anyone working there.  But we didn't mind this so much.

Now to the big caveat.
 
Our only complaint was that if you stay in one of the apartments, which are located in a separate area farther up the hill, the wifi does not work most of the time.  Our internet only worked for one out of the five days we stayed here.  Whenever it wasn't working, we had to walk about five minutes down the hill to the other part of the complex with our computer and find a place to sit and use the Internet.  This was difficult later at night, as the reception area closes up and the other public areas are either the restaurant, which is awkward to sit at and do work while other guests are trying to enjoy a nice dinner, or outdoors by the pool, which is invariably either rainy or full of mosquitos at night.  We mentioned the wifi issues several times to the reception, who acknowledged the issue and said they'd look into it. To their credit, the two ladies at reception were very friendly and understanding, but seemed only somewhat interested in getting to the bottom of the issue. At one point, a technician came by to fix the wifi.  It stopped working again about an hour later.  We do need good wifi access for work, which is always a consideration when we book a hotel.  As much as we would like to, we unfortunately do not have jobs that allow us to simply drop off the grid for several days at a time.  It seems that this was not as important for most of the other guests, of which I am truly envious.  However, we booked our hotel in part based on the promise of wifi access.  Hopefully, this hotel will take measures to fix this issue for guests staying up the hill, or include a disclaimer on their booking site that wifi in the more remote rooms is unreliable at best, so that people who need do get work done during their holiday will not rely on it.

In summary, if you don't rely on a good wifi connection, we would recommend this hotel wholeheartedly.  Our five star rating ignores the wifi issue, as we thought everything else about this place was wonderful, and want to give them the benefit of the doubt in the wifi department.

Room Tip: Ask for the newer building.
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  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank CBEB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Placentia, California, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2013

Location! Location! Location! We were so lucky to have found this ideal hotel/resort. La Rocca is located in the hills of Orvieto and within an expansive vineyard. Since we rented a car, getting to and from the hotel was not a problem; otherwise you will need to get a taxi (but worth it). The views from anywhere in this resort were breathtaking! We stayed in the Vigneto Villa which consisted of two bedrooms (with memory foam mattresses/pillows), two bathrooms (had a slight problem with one of the shower doors), kitchen, dining room, and living room. The view from our private patio overlooked the pool and the vineyards. There was a pathway (about a 10 minute leisurely stroll) from the villas to the hotel/restaurant area. At night the pathway was aglow with shimmering fireflies – what a magical sight! Within the villa section of the resort, there is access to two washing machines but no dryer. When in Italy, do as the Italians do: hang up your wash to dry. The resort provides clothes racks to do this, and it was quite a pleasant experience. If you need to iron, the hotel staff will gladly set up the ironing board and iron for you in one of their work rooms. La Rocca’s breakfast was also scrumptious: fresh croissants, breads, pastries, and eggs to cook to your liking. It also included a variety of breads, fresh meats, cheeses, juices, and preserves. We ate dinner at their restaurant a couple of nights, and the food was delicious. We even had an opportunity to observe an Italian wedding which was taking place at the hotel. The wifi didn’t work well in our villa, but we didn’t go to Italy to worry about wifi! However, the closer you are to the hotel area, the better the wifi reception. We definitely plan on returning to this quiet and peaceful resort, and have already recommended it to family members and friends!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 11, 2013

Everything was lovely, the room, the staff and the food. It is a bit of a distance from the town so you must take a taxi or rent a car. Perfect for us as we were looking for some quiet after Rome and Venice. I would highly recommend this place.
Thank you!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 10, 2013

This wonderful hotel is set in a vineyard/olive farm with an unbelievable view. They make delicious wine and olive oil but also provide a breathtaking setting for weary travelers to relax. We stayed here for 2 nights before proceeding on to hot and busy Rome. I can't say enough about the beauty and comfort. A delicious restaurant and 2 pools with views to die for. It's a short hop to the village of Orvieto set on cliffs overlooking the valley and a short train ride to Rome if you can make yourself leave.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
3 reviews
Reviewed June 18, 2013

My wife and I stayed here for a few days during our trip to Italy. We had a room with a view of Tuscany that is absolutely unforgettable. The small kitchen was well equipped for making dinner from products that we purchased in Orvieto. The bathroom was beautiful; very large and super clean. The breakfast in the morning was great. A bit of a step above what you would find at a similarly priced B&B in Italy. I will admit that I am a coffee snob, but the espresso that they serve at this location is by far the best that I have had in my life. (roasted beans are from a small company in Sienna) I had at least two cappuccinos each morning..,with a few extra shots on the side.
We had a few issues finding this location at first, but I would say that our issues were mainly due to my TomTom GPS. Also the wifi in our unit was spotty at best, but we ran into that issue at every location in Italy.
I highly recommend this place :).

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 21, 2013

We stayed at Misia but ate that the La Rocca restaurant both nights. Great service, great food and service and great wine. Really a nice place. I would really like to return here. Probably a great place to stay as well.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank va7runner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saska Kepa, Warszawa, Poland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2013

As always in Italy the staff was very friendly. Nice and quiet neighborhood. Pool clean. Rooms clean but very small and simply furnished, compensated to a large terrace. Rooms are equipped with mosquito nets and air conditioning. Unfortunately, the next amiejscowość Orvietto Dali is so that you have to go to her car. The nearest town is Orvietto far enough away that you have to commute by car.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Altarocca Wine Resort

Property: Altarocca Wine Resort
Address: Localita Rocca Ripesena 62, 05018, Orvieto, Italy
Location: Italy > Umbria > Province of Terni > Orvieto
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 30 Hotels in Orvieto
Price Range (Based on Average Rates): $$
Number of rooms: 30
Official Description (provided by the hotel):
The resort, spreading across almost thirty acres of organic vineyards and olive grows, comprises four villas with suites and apartments, three sun-kissed swimming pools, an incomparable wellness SPA, an advanced gym and bicycles at your disposal to explore the surroundings. The Altarocca Restaurant, awarded two forks by the Michelin Guide, is an eminent destination for exploring the traditional cuisine of Umbria. The Altarocca Winery is a veritable wine boutique, where you can taste a range of wines, including our very own ones, in wine tastings with chocolate and other delicacies. These ultimate ingredients will turn your holiday in Orvieto into an unforgettable experience of our prestige hotel. The Altarocca Wine Resort will give you a breath-taking view of the Orvieto rock and the Umbrian hills. The prestige lodgings are displaced in four excellent villas, which are connected by pathways leading through herb-scented olive grows and vineyards. Give in to temptation and... Be divine! ... more   less 
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Also Known As:
Agriturismo La Rocca Orvieto Hotel Orvieto

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