This property would be SO easy to improve, and it's frustrating that the necessary changes aren't made. On the plus side, outstanding location across from the Duomo, very quiet, big rooms with big, spacious bathrooms and great showers. Very clean. Great views, lots of windows. BUT -- the beds are hard as cement, very narrow and short (our room had twin beds). I'm only 5' 3" and I found them small, like children's beds. My poor husband's feet were hanging off the end. The other negative was the breakfast. I'm not a picky eater. But come on, at least wash the apples. Both mornings, there was a basket of apples that I think were gathered from an orchard, put in a basket unwashed, and put out for the guests. They were not bad apples, but they were not washed; very dusty. I dipped a napkin in my water and wiped the apple before cutting it up. There was also a dry loaf of bread, and packages of honey. No toaster. No other fruit. I will say -- the coffee was very good. Villa Mercede has good bones; with some minor changes it could be a fabulous place to stay!