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1 - 6 of 295 reviews
Reviewed June 13, 2018 via mobile

This is our second visit.Five years ago we were enchanted by the Edwardian decor and large public rooms. The guest rooms were lovely with balconies overlooking a huge lawn.
Now everything is breaking or broken.
They don't understand the new air conditioning system, so we roasted or froze. In the middle of the night the air went on full blast and papers went flying around around. We covered the air conditioning unit with every blanket and pillow, but they kept blowing off.
It was a nightmare with no sleep.
The staff couldn't turn off the air unit and the hotel was sold out.
The staff is still wonderful, but everything including decor needs redoing.

Date of stay: June 2018
Trip type: Traveled with family
Thank donnajendlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2018

Nice charming place with well kept gardens and impressive common areas. Attentive and pleasant staff, we stayed one night in a comfortable 4-people suite with 2 children, good breakfast. Unfortunately did not try the restaurant.

Date of stay: May 2018
Thank llc243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2017 via mobile

I stayed in this hotel with my wife for 2 nights,the villa is wonderful felt like in a castle rooms are spacious old but very clean , the balcony had an amazing view over the garden and surroundings.breakfast was very good quality with healthy choices staff very polite and helpful. Serravale outlet is 3 minutes by car and it was nice walking throug the farms next to the hotel and jogging. It was a great séjour and hope to come back again one day

Date of stay: September 2017
Trip type: Traveled with family
Thank ghorayebelias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2017

Our room was spacious with a large terrace. Sound proofing is pretty poor and we heard more than we wanted to from next door.

We ate at the restaurant in the garden where the menu is relatively limited but of excellent quality. Breakfast was also very good.

The hotel's fizzy white wine was excellent and sold at a reasonable price.

We would be very happy to return here.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2017 via mobile

Beautiful hotel with a view all over the area.
Big clean rooms which give you the feeling you are the king of this castle.
Only small minor is the check out which is not very fast when 3 people are checking out, but very friendly staff.
Breakfast is perfect.

Date of stay: March 2017
Trip type: Traveled on business
Thank marcobQ3246NF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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