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“mystic.. next to the outlet and a fantastic offer on treatments”
4 of 5 bubbles Review of Villa Pomela

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Villa Pomela
Ranked #1 of 4 Hotels in Novi Ligure
Certificate of Excellence
Munich, Germany
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“mystic.. next to the outlet and a fantastic offer on treatments”
4 of 5 bubbles Reviewed August 27, 2012

Stayed one night as the outlett is around the corner, beds are simple rooms are simple too.. it has been a elderly home before and its kinda like a big villa with lots of rooms.. Beautifully entrance hall , very kind reception and this place just has a lot of character
Nice view , great breakfast, fantastic offers on massges and skin treatments.. Recommended for all the woman who love shopping and lots of pampering for any possible skin on your body 
First you shop and then you relax.. some great food in the area and the hotels offer is good 

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank unikat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
    115
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Kongens Lyngby, Denmark
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 4, 2012

Villa Pomela is a fastatic hotel in a beautiful old buildind very nice kept. We have been there before and had a very nice stay at that time. Thats why we decided to invite sime friends with us this time. We prebooked the rooms and dinner with wine in the restaurant. That was a big disaster. We were ignored from the first spot we sat our feet in the bar. No service at all so we decided to have our drink at the table in the restaurant but also at that place we didnt get any service at all. It seemed like they were affraid of us tourists and we sat for a very long time before something happened. We still wasnt offered any possibility to order a drink and after 25 min we got served some bread and water and then a lond break between the service again. We were served the prebooked dinner and some of the by the way excellent white wine. Apparently we had the left overs or the very cheap version of the the a la carte menu because it tasted not nearly of what it was supposed to be. Then they tried to trick us by putting some more expensive wine on the table than was in our prebooked offer. The main dish was a total disaster and instead we were served 2 small plates of cheese the waiters didnt even know was from cow or cheep. We were 6 adults and very hungry so we ented up to go to bed hungry and with a very sad feeling. The next day when checking out we had to explain the front office girl what happened but it seemed like she didnt believe us. We asked to talk to her boss that was very proffesionel and handled the situation the only way appropriate. We ended up not paying for the visit in the restaurant but we would have been more than willing to pay if we had been treated properly. Its a pity because we recommended the hotel and restaurant to many people and were really looking forward to a fantastic experience. Our friends will never come back to this hotel they say and we are in doubt? We really hope that this was an unique case and its not the way the hotel try to trick tourists as a business.

  • Stayed July 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michaelprien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roma
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed August 3, 2012

If you want to make a round trip-shopping @ outlet you can stay @ this hotel. An ancient building with a beautiful garden and so quiet. I didn't taste the food, only breakfast and it's quite good but not special. In any case they improved a lot the quality of rooms, with parquet and bathrooms.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DamRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jurmala, Latvia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed July 14, 2012

We found this place just because one of the very good brand outlets McarthurGlenn is just few km away.
And now this place is a must at least once a year!
Great old villa, surrounded by ceturies old trees and a nice park for walking.
Everything including rooms are kept according to that century style.
Dont forget to visit their restaurant! It is not Michelin starred, but they serve one of the best risotto Ive triec in Italy.
Cons - no swiming pool, staff is quite week in english.
Great place to combine good shopping with a nice relax!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZigmundP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed June 26, 2012

The hotel is located on top of a hill surrounded by a vineyard. It is about a five minute drive from the Serravalle shopping outlet in one direction and about five minutes from downtown Novi Ligure in the other. Everything about the property was very nice - customer service and how they handled our early arrival, the rooms were well maintained with huge bathrooms and a wonderful balcony facing the vineyards, a michelin star restaurant, cycles on hire to tour around, small wildlife (mostly rabbits) running around the garden...

Nothing but praises for the place. And, it was not particularly expensive - definitely worth the stay and a relaxing getaway from the rushed atmosphere of Serravalle and it's endless shopping options...

Room Tip: Ask for a second floor room with a balcony facing the vineyard.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asbedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
551 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
4 of 5 bubbles Reviewed June 7, 2012

If you happen to be visiting the McArthur Glen discount shopping mall in Italy and need a wonderful, roomie, place to stay...there's ample room to do an in room fashion show, especially if you get a room with a balcony.

The small staff is attentive and the hotel is situated in a wonderful garden up a hill far from the street. Quiet.

If you need excitement - bring it - you will not find it here.

Room Tip: CHeck if there is a large group staying - it is a wonderful space for group events....if you want qu...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stylelust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed February 23, 2012

What a lovely location... we actually missed the spectacular main entrance because our GPS directed us to the hidden backyard entry.

Anyhow, the view from the room's balcony was spectacular and had we had enough time, we would have loved to go on a bicycle ride through the grounds.

The porch and view truly made the room. The hotel was rather old and had a little bit of mildew-odour. I assume it's to be expected in most older European hotels. The bathroom was old as well and one must really bring one's own toiletries as only the bare minimum is provided here.

Bed was comfortable enough. Continental breakfast was serene and quite nice.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank migratorychic88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Pomela

Property: Villa Pomela
Address: 69 Via Serravalle, 15067 Novi Ligure, Italy
Location: Italy > Piedmont > Province of Alessandria > Novi Ligure
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 4 Hotels in Novi Ligure
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Pomela 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Pomela Hotel Novi Ligure

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