We stayed here for 6 nights in March and found Gio, Ivana & Elena all to be gracious hosts & very helpful too. Be aware that the town can be very difficult to find your way around -- we ended up driving in a "no traffic zone" because we missed a turn. No one stopped us & we finally found our way to the Piazza del Duomo, & around the corner is Il Riccio. After unloading, we were shown the way to the parking lot -- we did park again on the Piazza when loading the car to leave.
Ivana went out of her way on 2 occasions for us. One was a matter of the incredibly hard beds which my bad back did not do well on. The first morning, they asked how I slept, and I mentioned the hard bed. Without further hesitation, Ivana & Elena flew up the stairs and started changing mattresses to find a softer one for me. The 2nd occasion was a bad auto grease stain on my husband's shirt, which Ivana removed, then laundered in her machine, then ironed-- all without charge. It definitely helped that I speak some Italian, but that kind of service is rare anywhere.
We did not have a room with a view-- would have been nice, but it was still a very quiet room with a decent sized bath, good lighting for reading, an in-room frig, etc.
I do agree with several things mentioned by johnaitch -- I think the family does a disservice to its clients by not recommending many restaurants. We were also given the very strong steer toward Acquacheta -- the owner is definitely bizarre and enjoys being perceived that way. The food is country Tuscan, very good, but also a very limited menu if you don't enjoy eating all sorts of internal organs! We then were sent to one around the side of the Duomo --nothing extraordinary. Finally we found Ristorante Il Cantuccio on our own (down near the bottom of the town). It is fabulous, costs a bit more, but worth it for the top-notch service, charming & quiet dining room (good place for romantic meal), extensive wine list and incredible food. The owner & staff are all so friendly, we loved eating there!
I also agree there should be a note stating internet fees -- we asked how to log on and were told we had to sign into the book stating the time we started-- we knew then there would be a cost, but why not put a note on the computer?
We did not choose to eat the breakfast there. We tried it one day but the fancy pastries, etc were too rich for us. We like a simpler breakfast, so we went to the local grocery & bought yogurt & fruit -- put them in our room frig -- we enjoyed going out for our coffee at Caffe Poliziano.
All in all...a very nice hotel with very friendly, helpful people. Just a few quirky things. We would definitely return -- we will just continue to follow our own noses when it comes to restaurants!
- Official Description (provided by the hotel):
- The Caroti family is delighted to announce the opening of another new place to stay called "Riccio Suite" on the first floor of the family's palace where, on the second floor there is the "Meublè il Riccio" which has been open twenty-eight years ago.The "Riccio Suite" has five beautiful bedrooms with panoramic view and old fashion Tuscan style furniture. ... more less
- Also Known As:
- Meuble Il Riccio Hotel Montepulciano
- Meuble Il Riccio Montepulciano
- Hotel Meuble Il Riccio