You have to get this in perspective; this is a 3 star hotel in a busy tourist area. If you are expecting luxury and opulence don’t stay here.
The lobby and public areas are what you would expect from a hotel of this standard. The rooms however are a bit run down and rather dowdy, but reasonably clean. They are air conditioned but ours did not cope very well and the room did get quite hot at times. There are no balconies either so it wasn’t possible to get out of the heat at night. There was a fridge in the room that was an unexpected bonus. (but not in the children’s room)
The location is very good. The railway station, spa, funicular and town are all within easy walking distance.
The pool area was very pleasant and well maintained but the bar was unstaffed during my stay here.
The food (we stayed on a package) was again about what you would expect but a bit repetitive. I don’t want to see another Creme Caramel in my life !
The staff are great. They are all friendly and helpful. The dining room staff work really hard and do a really good job serving people quickly whilst remaining very pleasant. This is a smallish hotel so you tend to see the same staff everyday so you sort of get to know one another - which was nice.
We got this hotel on a late availability package, and were very happy with what we got for the price we paid. It would have been different had we paid the published brochure price - I think we could have done better.
Overall though, a good experience
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- Also Known As:
- Miro Hotel Montecatini Terme