We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Accommodation good, food appalling” 3 of 5 stars
Review of Grand Hotel du Park et Regina

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Grand Hotel du Park et Regina
Ranked #46 of 109 Hotels in Montecatini Terme
Bromsgrove, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Accommodation good, food appalling”
3 of 5 stars Reviewed May 6, 2013

We have just recently returned from a holiday here. The hotel is lovely with loads of character and the staff are extremely friendly especially the Receptionist who was brilliant! Sadly the food was appalling - it may be ranked as a 4 star hotel but the food was only worth 1 star. The hotel claims to offer exquisite quality food - it does not deliver! I advise you eat out and highly recommend the restaurants in Montecatini Alto

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review, May 9, 2013
Dear Guest
thanks for leaving a comment about our hotel on Tripadvisor. People are always welcome when they write about what they think both good and bad. I would like to thank you for the good words spent on our reception as well as your opinion about the quality of meals. We always suggest our guests to let us know what their opinion about the service they receive is. We also suggest them to do it when they are still at the hotel, this means as soon as possible as to understand exactly what does not match with their expectations. If we understand, we may help to improve the service we give them, since we know, we all have expectations when we are on holiday and we pay to receive a service. Nevertheless we will take your opinion into account as to make our service and standard higher. Looking forward to have you as our guest again,
best regards,
martina giuntoli-customer care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

197 reviews from our community

Traveler rating
    53
    63
    39
    32
    10
See reviews for
65
70
5
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Schaijk
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 15, 2013

A good situated and accommodated hotel with nice rooms and o good service, the restaurant services good food in a pleasant atmosphere.Big swimming pool and a lot of sunbeds and a nice terrace. The pretty center of Montecatini and train station within walking distance makes a easy stay in Tuscany possible.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
14 Thank Toni V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel Du ... e, Direttore at Grand Hotel du Park et Regina, responded to this review, January 17, 2013
Dear Sir,
ThanOn behalf of the entire staff of the hotel are waiting for a new stay with usk you for releasing this nice comment on our Hotel.

Gabriele Cearini
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heerlen, The Netherlands
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 22, 2012

This establisment has perfected the Italian traditional of creating comfort and ease with their personal service and unique style!
It is built for 100 years ago with pride and long-time commitment to its guests and is with a history of making your every dream come true!
This charming hotel is within walking distance to local parks, shops, restaurants and markets.

Guido F.

Room Tip: The room with balcony is completely and clean. Come and be pampered by their warm, caring and frien...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
10 Thank Guido F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel Du ... e, Direttore at Grand Hotel du Park et Regina, responded to this review, August 27, 2012
Dear Guest,
thank you very much for the nice comment left will not fail to send its impressions also to our staff, thanking her again and hope to be able to have again as our customer

Best Regards
Gabriele Cearini
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heerlen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2012

Jut arrived home from a wonderful holiday in Montecatini Terme. The hotel we stayed at was very beautiful and provided for all the things we needed. The pool was very clean and there were always sunbeds available. Besides the usual things, the room was provided with a refrigerator so we could keep drinks and snacks cool. Everything worked just fine. The shower, tv, and airconditioning worked appropriately and the roomservice always met the expectation. The personal was helpfull and, despite their basic level of English, did their best to be of service. Last but not least, the food in the restaurant was delicious although the breakfast could have more variety over the days.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank remy f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel Du ... e, Direttore at Grand Hotel du Park et Regina, responded to this review, August 10, 2012
Dear Guest,
First, thank you for choosing our hotel and the very lovely comment left.
apologize on behalf of all the staff room where there were gaps in the breakfast, I still hope to be able to get back as a guest in our hotel.

Gabriele Cearini
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bologna, Italy
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 30, 2012

This is a charming hotel in the heart of Montecatini in a characteristic historical building that was once a Tuscan estate house in the countryside. There is a very nice outdoor pool area, complete with coffee bar, tables, umbrellas, and lounge chairs; as well as a lovely patio with tables and a few fusball tables. It is the perfect homebase for visiting Tuscany in general, and is right across the street from one of the most important spas and the large public park in Montecatini. It is also just next to the cable car taking visitors to Montecatini Alto. The staff is very kind and helpful, and always greet you with a smile.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
9 Thank ENH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sliema, Malta
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 24, 2012

Me and my wife stayed at the hotel for 1 week. The stay was very nice. Hotel is quite old, not renovating many times I think but it has its own old style and atmosphere. Big swimming pool and free car parking is great addition when you think you have to pay for parking on the street. Hotel is close to funicolare and big park with alleys, trees etc. It is 15-20 minutes walk to train station. When you book using booking.com WiFi is free of charge but its not highspeed. I would recommend this place. :)

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank polak_krk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2012

The Cork Youth Orchestra from Ireland stayed for a week at the Hotel Regina Montecatini. The Spa Town of Monticatini was the perfect place for our group, it is a quiet town, with a small market, plenty of cafes and ice cream parlours, a lovely Town Hall and the Terme Tettuccio, with it's famous spas is a fantastic setting for concerts ( there seemed to be something on every evening). There is a train just 200m from the hotel which will take you up to Montecatini Alto, with it's beautiful little town, and fantastic views.
The hotel Regina is a step back in time in terms of the character of the building, and the friendly staff. Virtually all requests were accommodated, Franco in the bar will give you a nice drink and Resturant staff dealt with our group with an ease that hid the effort required to feed 152 people at a single sitting, three times daily.
The hotel reception staff were always helpful, and at hand when we arrived at 3am.
The bedrooms are large, very well decorated, with nice bathrooms, the only negative point was the air conditioning which was a bit noisy and being controlled from reception and was not always on.
There are plenty of meeting rooms, and the main dining room is large and well decorated. Food was great, breakfast is typical continental, meat, cheese, bread and croissant, but there is also cereals, and the loads of juice. Lunch and dinner was also typical Italian, a pasta dish, followed by a meat dish, dessert and coffee.

The pool is a nice size, and there are plenty of nooks and crannies where you can sit out on a warm evening.
We will certainly be returning and would without hesitation, recommend a stay here.

Adrian O'Mahony
Chairman
Cork Youth Orchestra

Stayed July 2012, traveled with friends
Helpful?
6 Thank Adrian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel Du ... e, Direttore at Grand Hotel du Park et Regina, responded to this review, July 23, 2012
Dear Customer,
I make them on behalf of the entire staff of the Hotel the best thanks for your kind comments issued,hope to have you as our customers for the upcoming seasons.

Gabriele Cearini
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Montecatini Terme hotels
0.1 mi away
Astoria Hotel
Astoria Hotel
#21 of 109 in Montecatini Terme
4.0 of 5 stars 163 reviews
0.6 mi away
Tuscany Inn Hotel
Tuscany Inn Hotel
#40 of 109 in Montecatini Terme
3.5 of 5 stars 214 reviews
0.5 mi away
Grand Hotel Plaza & Locanda Maggiore
Grand Hotel Plaza & Locanda Magg...
#8 of 109 in Montecatini Terme
4.0 of 5 stars 706 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel Puccini
Hotel Puccini
#1 of 109 in Montecatini Terme
4.5 of 5 stars 364 reviews
0.5 mi away
Hotel Ercolini & Savi
Hotel Ercolini & Savi
#5 of 109 in Montecatini Terme
4.5 of 5 stars 1,266 reviews
0.3 mi away
Hotel Parma e Oriente
Hotel Parma e Oriente
#14 of 109 in Montecatini Terme
4.0 of 5 stars 246 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel du Park et Regina? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel du Park et Regina

Property: Grand Hotel du Park et Regina
Address: Viale Diaz n.8, 51016, Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotel in Montecatini Terme
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel du Park et Regina 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Grand Hotel Regina is situated in the green adjacent to the thermal park of Montecatini-Terme and Hotel is a four-star hotel boasts 108 rooms equipped with all modern comforts, 2 restaurants, 1 bar warm and cozy, wi-fi in all the hotel 2 meeting rooms for meetings, our private parking located within the facility remains available to all our clients emphasizing the possibility of to park the bus without any additional cost (our parking can arrange until 6 bus). Our kitchen offers various types of menus, and is able to satisfy all your kind request. ... more   less 
Also Known As:
Grand Hotel Montecatini Terme

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing