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TH44
Stockport, United Kingdom

Excellent hotel with friendly, helpful staff

5.0 of 5 bubblesReviewed May 6, 2011
Could not fault anything about our stay. Management and staff were great, starting with a very friendly welcome which continued throughout the stay. We are two adult couples and had two newly refurbished rooms which were both top quality. Decent breakfast, good location. Would recommend this hotel and will stay there again if we return to Montecatini Terme.
Date of stay: April 2011
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,205)
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244 - 249 of 1,205 reviews
Reviewed May 3, 2011

The hotel is beautifully designed and kept spotlessly clean. There is loads to choose from at breakfast and free guest internet is a bonus. You are always guaranteed a great night sleep in very comfy rooms. However, the best thing about this hotel is the staff; they polite, helpful, full of great recommendations for things to do (night and day) and became genuine friends during our stay. The bar is very reasonable and the drinks on offer are a delight. Do not stay anywhere else in Montecatini!

Date of stay: April 2011
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank Ed D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 18, 2011

My partner and I stayed at this hotel for 7 nights during what we now know was 'spring break'. The hotel was great, but think twice before going to this town during this time!

Our room had a king-size bed, as requested, as well as a balcony with two chairs and a small table. I found the room pretty spacious, but missed a sofa (but that is probably just something I have got used to). The TV and internet were fine and I liked the bathroom. The room was clean and tidy and the cleaners were good. The one thing I did not like was that the room was next to the lift, which could be a bit annoying at times. The absolute worst part was, however, the noise from other guests, mainly girls and boys from French and German schools. There was a different group each night and some of them partied through the night. Some nights I hardly slept at all.

We both enjoyed the hotel breakfast, but I think we both would have preferred more types of bread, as well as warm boiled eggs (the eggs and croissants were only warm if you went down for breakfast first thing). The breakfast room was very nice and I liked the care that had gone into designing it.

The hotel was very close to restaurants and shops and not far from the supermarket Conad, which could be reached on foot, but better yet on one of the free bikes the hotel had. We favoured the restaurant/cafe/bar on the square down from the hotel, I think it was called Cibus. There were no hidden charges or bread charges there and the staff were nice. We went there once or twice a day for food.

We did not do any shopping in Montecatini and we didn't go to the spas either. We did find the town very pleasant, though, and I enjoyed taking a bike ride now and again, just up and down the one-way system, seeing where it would take me. We both enjoyed Montecatini Alto and thought the fenicular was fun.

The staff at the hotel were very nice and we really enjoyed our stay. We thought the hotel made an excellent base for travelling around Tuscany (we went to Lucca, Viareggio, and Florence on the train and to Greve in Chianti and San Gimignano in a hire car on a day trip). Car hire tip: Sixt in Monsummano Terme was around 40% cheaper than car hire places we went to in Montecatini and there are frequent buses to and from there from the main train station.

All in all, we thought the hotel was great value for money and I would recommend it to anyone.

Date of stay: April 2011
  • Trip type: Traveled as a couple
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Thank edwincheekymonkey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 30, 2011

This hotel was as good as all its rave reviews. We stayed here for three nights, and the front desk staff helped us to plan our stay when we first arrived. They even told us which places needed reservations and made museum reservations for us!

Date of stay: July 2010
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SLOfamily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2010

I would definitely recommend this hotel to anyone wishing to visit this region of Italy. We found it to be a useful base to visit surrounding places such as Florence and even managed to drive to Venice for a day trip, which was fantastic! Marco was a fabulous host and very helpful in providing much needed information. The hotel staff were always courteous and friendly. The food at the hotel was lovely and somewhat cheaper than some of the restaurants in the town and the hotel rooms were clean and spacious. The hotel is located in a good place within the town (not on a main street so quiet and withing walking distance of the market, park, spa etc). The hotel has its own car park that can be rented on a daily basis at a reasonable price, the only trouble we had with driving is that the town has so many one way streets. Overall we had a fantastic holiday and we look forward to another lovely stay at this hotel again.

Date of stay: September 2010
  • Trip type: Traveled as a couple
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    • Location
    • Sleep Quality
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1  Thank Ace_beth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 28, 2010

We loved Montecatini and Montecatini Alto and the whole holiday was made extra special, thanks to the exceptionally helpful and friendly staff of the Hotel Montebello.Lots of great advice as to places to visit and things to do The room where we ate breakfast was lovely and the food was really varied and tasty.We will definitely be back and thoroughly recommend this hotel.But next time we will book a room with a terrace or balcony.......
Jan and Willie Logan, Uddingston ,Scotland

Date of stay: August 2010
  • Trip type: Traveled as a couple
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    • Cleanliness
    • Service
1  Thank jana5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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