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“Very good service”

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Croce Di Malta Montecatini GH
Ranked #18 of 108 Hotels in Montecatini Terme
Certificate of Excellence
Reviewed August 2, 2013

I had a lovely time at this hotel, staff and people are very friendly. Breakfast is faboulous and a buffet. clean bathrooms with shampoo, shower cap, cotton buds and shoe shine filled in everyday. LCD T.V. I would recommend. the spa is fantastic with a jacuzzi for 8 euros a person when booking.

  • Stayed: July 2013, traveled as a couple
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1  Thank rodianne X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 53 of 442 reviews

Reviewed July 31, 2013

it was fantastic. Very friendly staff, on the reception they were very usefull. The waiters and maitre know their jobs and are proffesionals. Kitchen is variated and good. The animator (with the tail in his hear, i forgott his name) in the hotel was also very friendly.
Fabio on the bar goes only for perfection in his cocktails.
Location is perfect; end of the street on the front and a park on the back. What you want more for a perfect vacation.

Room Tip: we got the junior suite. A double bed in one room and in the other place a single bed for the kid. N...
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  • Stayed: July 2013, traveled with family
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1  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

this year again, there was no doubt... we wanted definitvely to go back to Croce di Malta in Montecatini. We have been there for soo many times, but as always we have been surpised by the changes, the updates and the personnel of this hotel.
food is delicious, staff everywhere is helpfull and kind. anything you ask, they will help. from the cleaning lady, to the bartender as the people on the reception.
We have stayed in halfboard and as usual the food is great. variety, super buffets as starters, choosing the pasta and the main dish and followed by the homemade dessert buffet again...
breakfast is as well in buffet and you can find anything you want!
you can have your breakfast next to the new pool.
they have a wonderfull spa in the hotel were you can have some time for yourself as well and great massages.
Montecatini Terme itself is a nice place to stay, the hotel is just next to a park where you can walk after a good meal or pass to joign the center of Montecatini. not far from Firenze, Fortei dei Marmi and Lucca and Pisa.
you can do everything by train if you want.

definitevely one of the best hotels I've been too... You'll see me back there! :-)
Thanks to the personnel ... see you next year at latest!

  • Stayed: July 2013, traveled with family
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Thank Mimi2612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crocemalta, Responsabile relazioni con la clientela at Croce Di Malta Montecatini GH, responded to this reviewResponded July 30, 2013

Dear Guest, We thank you so much for your lovely words about us and we are so happy to hear that you enjoyed your stay by us.
We are looking forward to welcoming you again to our Croce di Malta next year with lots of news...!!!
We wish you all the best.
A presto!!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

We stayed here recently during a family trip visiting friends. This is a well located hotel that has recently upgraded and rennovated the common areas and pool. The staff was friendly and helpful. We had two large connecting rooms which were clean. They put flat screen TV's in the rooms but other than that they are still pretty much old fashioned in their decor. If they upgraded the rooms more I would have given them an above average review. The shower was ok but it leaked water all over the floor. They also had bikes available for guests which my kids used and enjoyed.

The breakfast buffet was good and they had a good variety to choose from. We were even able to eat breakfast outside by the pool which was nice. This was a reasonably priced hotel and definately was worth what we paid. We would consider returning if we come back to visit our friends.

Room Tip: They offer connecting room.
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  • Stayed: June 2013, traveled with family
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Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Quiet location: it is on the end of the street. No load music and no passangers.
Very friendly staff: Always friendly (and no waiting time to start breakfast)
Parking place at the hotel (public) and free wifi (this was not mentioned in the brochure)

  • Stayed: June 2013, traveled with friends
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Thank Rudy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Stayed here as part of a tour group. Our room was very good. Spacious and comfortable. Excellent large bathroom with jacuzzi bath as well as walk in shower. Excellent buffet breakfasts. Group dinner not bad. Excellent central position in town.

Room Tip: Room 116 was quiet and comfortable with a big bathroom
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  • Stayed: June 2013, traveled as a couple
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2  Thank JudithAylott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

We stayed here as part of a group. The reception area has been refurbished in a very modern style, but our room in the annexe was shabby and old-fashioned. There were no bedside tables, which was inconvenient, and the bathroom was rather cramped. Evenings were a bit chilly, but there was no heating.

The breakfast buffet was excellent, and my wife's gluten-free diet was well catered for.

The hotel is well-placed, close to the park and the town centre.

As others have mentioned, a couple of the front-of-house staff were less than friendly.

  • Stayed: May 2013, traveled as a couple
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1  Thank John6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Croce Di Malta Montecatini GH

Address: Via Quattro Novembre 18, 51016, Montecatini Terme, Italy
Phone Number:
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Montecatini Terme
#8 Spa Hotel in Montecatini Terme
#13 Luxury Hotel in Montecatini Terme
#18 Romantic Hotel in Montecatini Terme
Price Range: $95 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Croce Di Malta Montecatini GH 4*
Number of rooms: 140
Official Description (provided by the hotel):
The Grand Hotel Croce di Malta is located next to the thermal park of Montecatini Terme, just few steps from the centre, the Spa and the shopping area. The 140 rooms (some of them with Jacuzzi) have air conditioning, telephone, Lcd tv, safety box.Two restaurants offer Tuscan specialities and local recipies; the Bar Lounge has a wide sitting area on the terrace; the Business Center has 6 Conference rooms furnished with modern technologies. ... more   less 
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Also Known As:
Croce Di Malta Montecatini Gh Hotel Montecatini Terme

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