We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (263)
Filter reviews
263 results
Traveler rating
187
59
10
6
1
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
187
59
10
6
1
See what travelers are saying:
Selected filters
Filter
Updating list...
2 - 7 of 263 reviews
Reviewed April 5, 2017 via mobile

We only stayed briefly due to a hickup of the tour operator, but this short stay was a real treat!!

Spotless cosy rooms, lovely family atmosphere with incredibly welcoming and helpful (multitasking) staff.

Dinner is a joy: super starters buffet, followed by waitress service with typical Italian style 1st course of pasta, rice or soup dishes followed by a 2nd course of meat and - off course - a wonderful dessert.
Great selection of wines too.

Date of stay: April 2017
Trip type: Traveled with family
Thank christophepj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2017

We stayed at Hotel Cristallo from 31st Dec until 7th Jan, and I can't think of a better way to start the year. The hotel is very well-located; 5-min walk to the slopes but with a super-efficient minibus service on demand reducing the journey time to literally 1 minute.
The hotel itself has a lovely, family atmosphere and every single staff member was warm, friendly and super-professional. The waiting staff were adept at identifying our needs and even when stretched by the dining room at full capacity managed to make us feel well looked after at every meal. The food was excellent - a great choice every day, and the complimentary buffet lunches were a very welcome and pleasant surprise.
The New Year's Eve dinner was a joy - kids happily established at mini-club and adults able to enjoy a multi-course gourmet feast in peace!
The mini club was an excellent service throughout the holiday and well done to Emilia and Andrea for making it such fun.
A special thanks to Ornella for her professionalism, creativity and stories.
Big 'complimenti' to Diego, Erna and the family for the genuine hospitality and attention to detail - we will definitely be back!

Date of stay: January 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Jessica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2016

Rooms are spotless, warm and comfortable. My husband travels a lot for work and rates this hotel as one of the best for cleanliness. Diego the owner makes you feel welcome as do all the staff. They are incredibly helpful and friendly. Tatiana on reception,Daniel in the bar, Dana, Lucia and Cristina in the dining room and Julia in the shop are all fabulous.
Great location close to good trekking routes in the summer and ski slopes in the winter months. Nice spa downstairs , welcome luxury after a day trekking. Our eight year old loved the mini club it was open from 5pm until dinner at 7:30 and again at 9pm until 10pm. A huge thank you to the animator.
The food is wonderful, we did half board, breakfast is buffet, eggs and bacon and a good selection of continental style breakfast. Dinner is fantastic, nice buffet to start with vegetable and salad dishes, then waiter service for the rest of your meal with typical Italian style first course of pasta, rice or soup dishes followed be a second course of meat dishes. Also a nice choice of desserts. You will not leave hungry. Children's menu available or they can eat from the adult menu. Valerio the chef is fantastic!! Never disappointed with the quality and standard of the food.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Joanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2016

Back at Hotel Cristallo for the fourth time and, as always, great service, great food, lovely hosts. Diego and Julia are incredibly welcoming and helpful. Food is classical Italian with delicious deserts. Wonderful staff and great service. Ski hire is convenient and quality.
We’ll be back again all the way from Australia.

Date of stay: February 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank BobAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2016

Perfect location - just 5 min walking to the ski slopes.
Very hospitable staff and ready to assist to any needs.
Clean and warm.
Wonderful food during all the meals - breakfast, lunch and dinner.
Kinde care - our children became addicted to it and the lady - animatior.
I recommend it to everybody and believe we to be able to visit the same hotel next year.

Date of stay: March 2016
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank Kristian_Bojilov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews