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“Absolutely fine experience”

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Quality Hotel Delfino Venezia Mestre
Ranked #31 of 58 Hotels in Mestre
Leamington Spa, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Absolutely fine experience”
4 of 5 bubbles Reviewed March 21, 2012

Recently had a three night stay here on a great value Broadway travel deal. We appreciated being in an area where locals rather than tourists went abouty their lives.......and found relief in being away from the weekend bustle of Venice, whilst being on excellent bus links into Plaza Roma, where it's easy to pick up the vaporetto's. Maestre even has its own piazza and old town, so it's worth exploring ( 2 stops up the road outside the hotel on any bus and then head left...) The local Friday morning market is wonderful....what a range of fresh veg, fruit and fish.....and great lace for sale. Food is so great. We ate well in local Mestre restuarants, reasonable price and all the better for being able to fall back to the hotel on foot! Partiularly good are: Osteria Da Mirco on Via G. Gozzi below the hotel for amazing seafood and lovely people........and Hosteria Vite Rossa, Via P. Bembo just over the road to the left....great vibe, busy with local youth at weekends so book a table on a saturday night......great sardine roll ups starter and a litre of beautiful prosecco for 10 euros. The hotel itself was clean, huge rooms and comfy big beds, amazing power shower.....friendly reception staff and chambermaids...the breakfast was a bit boring, ( reconsituted fruit juice, wet eggs and bacon, and slow machine genereated tea and coffee) but plentiful and absolutely fine......danish pastries tasty
Would absolutely recommend the hotel and the area.....we found the supermarket useful and a great falafel wrap in the small caff opposite....no complaints at all.......

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cee60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,833 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (212)
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English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 17, 2012

The service at the hotel is poor no-one can help you with anything

Free Bkfast?? I should hope so when all you got each day was crossisant, toast, bacon, eggs, ham & cheese

Service- no comment as we didn't receive any

Only good thing was the bus stop across the road - rooms were clean & the shower was ok

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pk1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea T, Direttore at Quality Hotel Delfino Venezia Mestre, responded to this review, March 19, 2012
Dear Guest,
we are deeply sorry for the bad impressions you have received at our hotel Delfino.
Our hotel is one of the most well-known hotel in the area and the high likings, awarded by an high occupancy we register since several years from our guests, it prove that our strategy have reach the appropriate combination beetwin quality, service and price.
Our breakfast is compose by all the items you will find in any others four star hotel and our daily quality control assure you to keep either the standard either the buffet replacement always in best order.
Dear guest,
I apologize again for what you suffered during your stay and for having not received the opportunity to meet you showing you personally our good faith.
Your sincerely
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mestre hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed March 15, 2012

Keep your receipts for everything, as we paid for a bus ticket at the hotel for two days, which ran out after one day, and we have lost the receipt. Now conveniently there is nothing we can do. Apart from that, the room stinks of cigarette smoke, and it is rubbish "four star" hotel. Not what we were expecting at all.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ladeyjade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea T, Direttore at Quality Hotel Delfino Venezia Mestre, responded to this review, March 19, 2012
Dear Guest,
we are sorry and also surprise to read about your problems with the public transportation.
When the Actv, our public transportation company, adopted this electronic ticketing system a couple of years ago, there was some problems related to line, software or sometime hardware machines but, as in all the start up, those problems were solved and the system improved during that time.
One of the suggestion the company recommend to his clients is to keep the receipt because is the only document that can prove the purchase of the thicket saw that no amount appeared on it and saw that the same ticket could be use several time being chargeable with different prices (one way, return ticket, tourist ticket, weekly tickets, etc.).
If I have had the opportunity to meet you with this problem I could certainly do someting for you.
Regarding the smoke smell in your room we are deeply sorry : we have just few room reserved to smokers but sometime clients are not sensible to rule and inhibitions therefore, when rarely happen we block the room and we regenerate the atmosphere.
I am at your disposal to give you more details regarding this process if you wish.
Regards

The Manager
Quality Hotel Delfino
Venezia Mestre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 10, 2012

I liked the hotel, room and staff. It is what i would expect from a 4 stars hotel. Price was also very good. However, it is not in venice centre. The bus takes only 10 mins but if for example you are standing in the piazza san marco (main plazza in venice) it would take you about 1 hour to go back to the hotel! If it is your first time in venice i would not recommend you to stay in mestre, hence the price.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carlosmartinezt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed March 2, 2012

We booked this holiday through groupon so don't know how good for value it usually is to stay here. the location is by far the best thing- only 10minute walk to train station, 10 minute drive to Venice either on bus or taxi (€25). a couple of nice restaurants close by. Not all, but most of the staff are rude and arrogant. it's not there fault though as Italians are a very rude people! the rooms are big bright and clean- the perfect base! the only downside was having no tea making facilities. the breakfast is terrible! They served cold meats and cheeses, cereals, jams, breads for toasting on the worst toaster ever! bacon which was cold and 'scrambled' eggs which were a Florescent yellow colour gelatinous and cold- i didn't dare eat them! apart from the food and male members of staff it is a lovely hotel in the perfect location!


  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HanJar87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicolepettersen
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed February 29, 2012

Very good location, bus stop is conveniently outside the hotel and run every 6 mins to Venice and only takes 10 mins, and they run until 1 am. Our room was modern, clean and quite spacious. The staff were friendly, the only downside is the basic breakfast and no tea or coffee making facilities in the room.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nicolepettersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 28, 2012

So handy for catching the bus into Venice with the bus stop virtually right outside the Hotel door.
The Hotel staff were very friendly and helpful with bus tickets and advice. The room was very clean. My only negative was that the mattress was very hard and uncomfortable. I ended up placing 2 folded blankets under the bottom sheet just to avoid feeling the springs of the mattress. However withstanding this issue, Ii would highly recommend a stay at this hotel for the traveler looking for good value and great location.

Room Tip: WE had a room at the back of the Hotel and it was very quiet.
See more room tips
  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kimbozz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Delfino Venezia Mestre

Property: Quality Hotel Delfino Venezia Mestre
Address: Corso del Popolo 211, 30172, Mestre, Italy (Formerly Delfino Hotel)
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Mestre
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#14 Luxury Hotel in Mestre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Delfino Venezia Mestre 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Delfino Hotel Mestre
Quality Hotel Delfino Venezia Mestre Province Of Venice, Italy

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