My husband and I have just returned from a week's holiday at this Hotel. Location splendid and food as expected for a 3* hotel. We were blessed with lovely weather and had upgraded to a lakeside/balcony room although this was obviously a room which was awaiting refurbishment. However, as we were "package tour" clients we were very obviously treated as second class citizens. We were given tables (adjoining another couple's table) on arrival and no way would we be allowed on the outer terrace which was reserved for independent travellers or customers arriving for just a meal.
The female owner was not there on our arrival but after a couple of days she arrived like the Queen of Sheba and the atmosphere changed. She was very rude, blatantly ignoring all package tour clients and had no qualms about admonishing members of staff in front of everyone creating a very uncomfortable ambience.
Over the weekend when the front terrace was busy all dining room staff had to wait on the terrace tables and we were just "abandoned" for a couple of nights with regard to service.
This is all such a shame as the Hotel could be so nice but unfortunately, whilst she is still there, we will not return :-(
- Official Description (provided by the hotel):
- Located in the centre of Menaggio, directly on the lakeside, Hotel Bellavista enjoys a magnificent panorama across the heart of Lake Como. The view of Bellagio is amazing, unique, because we have the best position in the center of the lake.The spacious veranda of the "Ristorante del Porto", the solarium with swimming pool and the terrace enable guests to relax to the full in a wonderful setting. Just 150 m from the ferry boat and water bus landing stage and 50 m from the bus stop. The hotel offers comfortable rooms all with satellite TV and safe. Tea room, bar, free WIFI in the whole hotel, lift, garage, car park, private mooring for motorboats. 18-Hole golf course 2 km. Away (Menaggio & Cadenabbia Golf Club) with special arrangements for Hotel guests. ... more less
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- Also Known As:
- Bellavista Hotel Menaggio
- Hotel Bellavista Menaggio, Italy - Lake Como