I am not sure if I have different expectations, or if because we went off season (second week of Sept), the service and offerings were completely different to when others stayed.... but I am not sure how this place has such good reviews. I don't write bad reviews lightly but I was so disappointed here.
The plus points:
Pool area is stunning and grounds nice
Room spotlessly clean
Two young girls on reception were lovely and as helpful as they can be (given limitations of the hotel itself)
Firstly, the food. We ate here for our first lunch and was so disappointed. The prices were not cheap (similar to home and in town) but had it been good quality it would have been ok to be on a resort 15 minutes drive from civilisation. It was appalling. We ordered fish of the day with potatoes. The fish came whole (normal here), but had not even been scaled. So even if trying to remove the skin and hence scales, they were all over the plate so in every mouthful. The potatoes were served at the end when we had practically finished (we were told there "had been a problem") amd were still not cooked through. Dire.
Waiter offered no wine list - just "red or white", so no idea on the price of wine or what wad on offer.
We know this quality is not typical, and serving with scales not normal as we had several fantastic meals out in various towns.
We tried the restaurant one more time and it was equally poor - prawn and courgette pasta had one prawn in it.... for 12 euros, not good....
We also tried to go for drinks at the bar during out stay. Both times (fri and sat) we were told the bar and all bar staff were at the pool bar, which is the main bar, but they had a function on so we could not use it. The receptionist then said they could try and make us something but they are not bar staff so were unsure...... so we again gave up and went into town.
You must, must have a car when staying here. Esp if more than a night or two.
- Official Description (provided by the hotel):
- This new complex offers guests an acceptance and an impeccable comfort, in one of the beautiful angles of western Sicily: Marsala. Disio rises to the center of a splendid and perfumed botanical park of 15 hectares, and it is equipped with various systems: a green of 3 holes, practical green and putting green, a swimming pool, a tennis field and soccer, a park for children, panoramic terraces and other spaces in which to relax. ... more less
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- Also Known As:
- Disio Resort Marsala, Sicily