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“Fantastic location, beautifully appointed rooms - shame about Mr Locrini (one of the owners)”
Review of Hotel San Marco

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Hotel San Marco
Ranked #14 of 34 Malcesine B&B and Inns
Manchester
Level 5 Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fantastic location, beautifully appointed rooms - shame about Mr Locrini (one of the owners)”
Reviewed September 7, 2009

We have just returned from a week at the San Marco. We had been concerned to read some of the earlier reviews and didn't know quite what to expect. We thought the hotel was very well decorated (it's been recently refurbished) and were fortunate to be allocated room 12 (fantasticly spacious room with a balcony overlooking the harbour - we reckon the best room in the hotel). We loved sitting on the balcony at night overlooking the harbour and listening to various street musicians who graced the street outside on several evenings. The bathroom was again spacious and well appointed - the shower was powerful and there was always hot water available.

The hotel is in a very busy area but we were amazed at how efficiently the double glazing and shutters shut out the noise. The air conditioning worked well in the room and was very welcome too. It's not possible to get a taxi to the door of the hotel so we were dropped off by taxi at the top of a small hill and then had to walk a short distance with our luggage to the hotel - not a big deal.

The breakfast was continental but very adequate, and the breakfast room very nicely furnished.

We loved the location of the hotel, our room, the balcony etc. However, if you're looking for warm hospitality be prepared to find it patchy. Other reviews refer to Mr & Mrs Locrini being cold and distant. We certainly found this with Mr (senior) Locrini - he was rude and completely blanked our existence on various occasions, despite trying to be nice and pass the time of day with him, endeavouring to talk Italian to him (however amateurish it may have been). Mrs Locrini on the other hand was distant at first but she was very helpful to us on several occasions and went beyond what could be expected when she took my husband's passport to her home to iron it (long story, it got wet when he dived in to the harbour after I had an accident falling in!) The younger Mr Locrini (the son) was lovely - he always passed the time of day and said hello to us. Marco, the waiter, is also a great guy - a character who we had a laugh with.

It wasn't possible to charge your room with drinks from the bar area (something which would have made life a bit easier) so it did seem like rooms above a cafe rather than a hotel as there wasn't a lounge area for guests either, but it wasn't a major disadvantage.

Malcesine is a beautiful town with pretty streets leading up to a castle where weddings are held throughout the year. After getting married the newly weds walk the streets to cheers and clapping - we were privileged to witness several instances of this. It's a great location from which to get ferries around the Lakes. We hopped on an express boat to Limone on several occasions (8 Euros return), and the ferries were just outside the hotel.

We very much recommend Malcesine and the Hotel San Marco is a great hotel. If you're not too worried about the kind of reception you might get from the owners then book to stay there - you won't regret it.

  • Stayed September 2009, traveled as a couple
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Helpful?
5 Thank MandLManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
swindon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2009

My partner and I recently whent to Malcesne and stayed at the hotel San Marco, we both thought the service was excellent, the rooms were spacious and well appointed and the view from our room looked right down the lake. We had B&B this gave us a good range of breakfast things although no British fry up, but this is not a problem it is always nice to try other nationalities food. We ate at our hotel two or three times during our stay and yes there are better places to eat in the town but you have to pay through the nose, whilst the hotel San Marco will serve you good well cooked food at a reasonable price, so good value for money. We found the staff very friendly and only two willing to help.

  • Stayed August 2009, traveled as a couple
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Helpful?
2 Thank wallaceSwindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coalville, Leicestershire
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 24, 2009

Stayed at this lovely hotel at the end of June, room spacious, clean & very well decorated, shower great. Fantastic location right on the Harbour so could hop on a boat to other parts of the Lake. It is also worth getting the cable car up Monte Baldo, stunning views & cute cows with bells. The Venice & Verona trips were very enjoyable & the Inghams reps were brilliant, nothing too much trouble & were very helpful & friendly.
It was great to wander round the cobbled streets after dinner & finish off the evening at one of the bars in a square full of beautiful blossom trees, the Art Cafe was our favourite.
Would definitely stay at this hotel again we had a wonderful holiday

  • Stayed June 2009, traveled as a couple
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Helpful?
2 Thank SharonSpray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SW
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 21, 2009

We recently travelled to Malcesine at the end of June 09, with neither of us having been to Italy, let alone Lake Garda before. We booked the hotel through lastminute.com & didn't really know what to expect of the hotel due to some average reviews in 2007. However, we were both very happy with our choice. The rooms have all been recently renovated & are extremely comfortable, with more than enough space. The bathrooms have all the amenities you'd expect/want/need (including hairdryer) & were spotless. The air con was very good & quiet & there was also an electronic safe in the wardrobe.The hotel had a great situation, right on the harbour, looking out over the lake. It’s the perfect place to people watch if you want to watch the world go by. If that’s the case, you may want to try a Spritz Aperol (local beverage – very tasty).The food was really good quality in the hotel. Breakfast, although continental, had a good choice of cereal, cold meet, fruit & few other bits & bobs with the normal beverages to accompany them. The evening meals were also very tasty with a variety of food being served throughout the week. The starters & mains were all cooked very well, and frequently we couldn't get around to dessert which was a great choice of ice cream or freshly made cakes & gateau’s. The wine & beer served was also very pleasant. The only thing we tended to find speaking to others staying all over the lake was that vegetarians are catered for, but only just, they didn’t seem to have a great deal of choice a lot of the time at hotels & restaurants.The staff were all very friendly, although, as commented by others, the mother doesn’t smile that much, but she is friendly enough. They all speak enough English to understand your needs, although it’s always nice to meet & greet them in the local dialect. The rooms we made immaculate by the maids each day.Don’t take too much notice of the weather forecasts before you go on holiday there as the mountains make a mockery of them. It will be more than warm enough if you go in the summer & it won't rain all day at all, altough you may see some great storms rush through.Malcesine itself has a whole load to offer. It’s a real quaint town with plenty to see & experience on its cobbled streets. There is the Mount Baldo cable car there which is well worth the visit with stunning views. It is also a really good place to go & experience the rest of the lake from, especially via the ferries. There is a load to do there if you are keen on mountain biking, hiking, climbing, windsurfing, sailing or just enjoying nature. There are excursions to Verona (including the Opera in the amphitheatre), Venice, the Alps, Dolomites, Vine yards & a whole load more if you want to experience them. I wouldn’t suggest that it’s the sort of place to go to sunbath for a week, although you could happily do this, it would be a waste with all that's on offer to you.I would highly recommend this hotel & resort to those who are interested in visiting Lake Garda.

  • Stayed June 2009, traveled as a couple
    • Value
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Helpful?
1 Thank Leki4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
1 review
Reviewed July 8, 2009

I arrived back on Saturday from a week's holiday with Inghams, booked through lastminute.com. The room was a good size, with a massive bed, well decorated with air con and was kept spotlessly clean throughout our stay. I had read about the owners reputation for being a little unfriendly, it is true the female owner doesn't smile a lot, but the whole family made us feel welcome and could all speak some English and made every effort to help us during our stay.
The hotel is located in the historic part of Malcesine right on the harbour, perfect for catching the boat to other places on the lake, or listening to the live music at the different cafe's on the harbour front. Many of the cobbled streets in Malcesine don't accommodate cars so most of the hotels in the historic part do not have parking or room for a garden or pool. A few tables outside is generally all you get.
The breakfast was good by continental standards and for most of the week there was Granola and Muesli type cereal as well as the traditional Cornflakes and Rice Crispies. The hard boiled eggs were chilled every morning and had obviously come straight from the fridge, who knows maybe they have been reading these reviews! The food in the evenings was very good, it wasn't the best of Italian Cuisine, but what do you expect for a small hotel that only seems to offer half-board through lastminute.com as a thrown in extra. The point is if you had to eat out every night it would have cost a lot of cash as the food and drink was not cheap. The meat and fish main courses were very well cooked according to my boyfriend. As a vegetarian I didn't eat any of the main courses on offer and was able to choose what I wanted to eat every night and I didn't eat an omlette all week! If you didn't like the main course or dessert you were always offered an alternative. There was plenty of food, I witnessed many turning down one of the three courses because they couldn't eat any more. I heard a rumour that at other hotels in the area the vegetarian main course was sometimes chicken or a cheeseboard so I was very pleased that the hotel was so accomodating. In my opinion one of the best features was being able to take your wine or drink from dinner outside the front of the cafe area and to sit and watch the boats and people around the harbour. Malcesine is not a place I would go to sit around inside a hotel, the beautiful weather and scenery means you don't need to!

  • Stayed July 2009, traveled as a couple
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Helpful?
Thank T-Exeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eastbourne
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2009

we stayed on a lastminute trip to Malsecine and were a little concerned when we read about Fawlty towers in the reviews. I would like to point out that the food was delicious, a lovely evening meal with pasta or soup to start, fish or meat for seconds and then a gorgeous pudding. Usually salad on the side to help yourself. it was great quality home cooked food, i don't think they could do any better! Not suitable for fussy eaters as not much choice, though they would cook special requests. Breakfast more basic but perfectly fine. The staff were very friendly, the lovely Stephano very polite and speaks good English.
The room was very clean and spacious with new windows that kept out the noise. Lovely bathroom and nice comfy beds (one large and one pull out bed). The location was great as next to the ferries so after a hard days sightseeing we just got off the boat and collapsed in the room! No hills to climb, was nice change. We were mother and daughter so it was a nice relaxing place to stay.

  • Stayed June 2009, traveled with family
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Helpful?
1 Thank iscreamforicecream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringwood
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 9, 2009

My wife and I stayed at the San Marco hotel in Malcesine, on a holiday organised by Inghams, who were great and very efficient. We booked using last-minute.com and were pleased to be offered half-price excursions and free evening meal. The hotel has been very nicely refurbished and the rooms are like new. The location by the port is ideal but somewhat noisy, both at night and early morning, it's OK if you can sleep with all the windows shut and the air-conditioning on. The main complaint is with the breakfast, OK we know it's continental and we can't expect an English fry-up but we only had a choice of rice crispies (white or brown) and corn flakes, no muesli or similar alternative. There was tinned fruit (not fresh) and yoghurt but the bread was stale, sliced meat and cheese always the same, cold boiled eggs and sultana cake, all very strange. The "free" evening meals left a lot to be desired, the first course was usually pasta or soup, which most of the time was typical Italian and interesting, if a little strange. The second course had no choice and was typically some sort of meat (not always clear what) and potatoes, never any vegetables. The puddings were very basic (blancmange) on two ocaasions. This was all served very rapidly without waiting for everyone to finish the first course. The waiting staff were generally friendly but the lady owner we nicknamed "The Dragon" as she seldom smiled. The dining room was very cramped and people had to move to let others in and out. There is nowhere to site and relax at this hotel, other than on the pavement or in the tiny bar, where you are obliged to buy a drink. This was a wonderful holiday for us in spite of the hotel, we very much enjoyed the "Inghams" experience and the excursions with friendly and knowledgible reps and would recommend Lake Garda to friends, but I think their must be better hotels to choose, this one certainly doesn't merit three stars, there is no lounge, garden, gym, swimming pool or parking. Do take plenty of spending money with you as the cost of living is considerably higher than here.

  • Stayed June 2009, traveled as a couple
    • Value
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Helpful?
1 Thank RingwoodMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Marco

Property: Hotel San Marco
Address: Via Capitanato 9, 37018, Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #14 of 34 B&Bs / Inns in Malcesine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel San Marco 3*
Number of rooms: 12
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Also Known As:
Hotel San Marco Malcesine, Lake Garda, Italy

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