We have just returned from a week at the San Marco. We had been concerned to read some of the earlier reviews and didn't know quite what to expect. We thought the hotel was very well decorated (it's been recently refurbished) and were fortunate to be allocated room 12 (fantasticly spacious room with a balcony overlooking the harbour - we reckon the best room in the hotel). We loved sitting on the balcony at night overlooking the harbour and listening to various street musicians who graced the street outside on several evenings. The bathroom was again spacious and well appointed - the shower was powerful and there was always hot water available.
The hotel is in a very busy area but we were amazed at how efficiently the double glazing and shutters shut out the noise. The air conditioning worked well in the room and was very welcome too. It's not possible to get a taxi to the door of the hotel so we were dropped off by taxi at the top of a small hill and then had to walk a short distance with our luggage to the hotel - not a big deal.
The breakfast was continental but very adequate, and the breakfast room very nicely furnished.
We loved the location of the hotel, our room, the balcony etc. However, if you're looking for warm hospitality be prepared to find it patchy. Other reviews refer to Mr & Mrs Locrini being cold and distant. We certainly found this with Mr (senior) Locrini - he was rude and completely blanked our existence on various occasions, despite trying to be nice and pass the time of day with him, endeavouring to talk Italian to him (however amateurish it may have been). Mrs Locrini on the other hand was distant at first but she was very helpful to us on several occasions and went beyond what could be expected when she took my husband's passport to her home to iron it (long story, it got wet when he dived in to the harbour after I had an accident falling in!) The younger Mr Locrini (the son) was lovely - he always passed the time of day and said hello to us. Marco, the waiter, is also a great guy - a character who we had a laugh with.
It wasn't possible to charge your room with drinks from the bar area (something which would have made life a bit easier) so it did seem like rooms above a cafe rather than a hotel as there wasn't a lounge area for guests either, but it wasn't a major disadvantage.
Malcesine is a beautiful town with pretty streets leading up to a castle where weddings are held throughout the year. After getting married the newly weds walk the streets to cheers and clapping - we were privileged to witness several instances of this. It's a great location from which to get ferries around the Lakes. We hopped on an express boat to Limone on several occasions (8 Euros return), and the ferries were just outside the hotel.
We very much recommend Malcesine and the Hotel San Marco is a great hotel. If you're not too worried about the kind of reception you might get from the owners then book to stay there - you won't regret it.
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- Also Known As:
- Hotel San Marco Malcesine, Lake Garda, Italy