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“welcoming hotel staff”

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Hotel Stella Alpina
Ranked #22 of 34 Malcesine B&B and Inns
Preston,Lancashire,
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“welcoming hotel staff”
Reviewed September 14, 2010

We were allocated this hotel on arrival through Inghams a Taste of Italy so we were not expecting luxury for the price we paid.However we were welcomed warmly and the plus side was a pool in nice gardens, a safe and a balcony with lake and mountain view.The road noise however was a downside continuing until late at night, the breakfasts were very basic with no fruit or yoghurts provided. As we booked half board we had our evening meal at the nearby Cristallo Hotel. The Hotel was very clean though many areas needed updating. The owners were very helpful and friendly . The walk into Malcesine took approx.20 mins with a steep path down to the beautiful lakeside walk
Altogether reasonable for the price.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank Timjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Uttoxeter, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2010

Having read the reviews we were encouraged to book this hotel on the basis that it was clean, tidy and much improved on previous ownership. However, we were disappointed with the hotel's location on the main road into Malcesine, which made sleeping very difficult because of the heavy traffic which continued well into the night (even the use of ear plugs didn't help). Our balcony view was of the car park and road, trees beyond obscuring lake and mountains.

The room itself was quite shabby and didn't look to have had any updating in the past few years: the carpet was old; the glass pane in the french window rattled; the walls were scuffed; the toilet cistern ran continuously and the extractor fan in the bathroom was very noisy. You could also hear people using the toilet in the adjacent rooms a bit too clearly. Breakfast was adequate but basic with limited choice.

The place was essentially clean, and the manager did seem helpful and did offer to move us to the back of the hotel in a few days, but we just didn't like it there. Our impression from the reviews did not reflect the reality, which unfortunately spoilt our stay and we wanted to address that here for others. We may be more intolerant of noise than average, but we're not overly fussy, and of many hotels visited in several years this was the most disappointing.

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
Thank Qwerty1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Malcesine hotels

Scotland
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 30, 2010

This is a wonderful little 2 star hotel. Ignore all the old reviews as this lovely place is under new family control. Room comfortable and spotlessly clean; towels changed every day. Internet access free; safety deposit box in room free. You'd have to pay extra for both of these in a 4 star hotel. The staff were so helpful and friendly with an excellent command of English. Even Italy's early exit from the soccer World Cup did not affect their good humour.
There was all you could ask for in a continental breakfast. If you want a full English cooked breakfast this is not for you.
A most pleasant clean swimming pool and a sunny patio on which to sit a relax, read or simply enjoy a quarto litro of vino rosso for only €2.
We certainly hope to make an early return.

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank Docken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 29, 2010

Have stayed at this hotel many times in the past 12 yrs,but found it very distressing to see the way it had deteriorated a couple of years ago,but read the more recent reports via trip advisor and decided to go back for the first time in 4yrs.What a difference.Arrived late at night after 10 hr delay at airport,but received a lovely welcome,hotel very clean nice fresh linen and towels.After a good nights sleep met all the family, Lorenzo,Laura.Luigi and Sirmiona at breakfast and found them all very friendly and helpful with good english.My wife had a health problem whilst there & Laura/Luigi ran us to the local hospital late one evening where Laura's translation skills were vital to her wellbeing-nothing to much trouble
T he hotel itself may only be 2 star but 5 star in friendlyness and helpfullness
The garden/pool is great to relax around and the hotel parking is a real plus for anyone travelling by car as parking in town is expensive.A lovely stroll into town for most part by the lakeside is beautiful and a new innovation of the local tourist bus is great if feeling a little weary(1 euro per trip)Our transfer to/from airport was arranged in advance by Lorenzo and was excellent(15 euro pp per transfer)
Overall a 2 star hotel, very friendly very clean and good to relax around after a busy day.

  • Stayed June 2010, traveled as a couple
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Helpful?
1 Thank hovis47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lymm
1 review
Reviewed May 27, 2010

Trouble with sites like this they're out of date...
New owners now in second season, and what a team.
Just spent a week here and my girlfriend and I really enjoyed it.
Family run business ! Friendly, helpful, can't do enough for you...
The area is the most picturesque I have ever been to and will not hesitate going again...
Five minute stroll from town centre along the lakeside which we did every day.
perfect hotel, perfect location, perfect holiday...thanks to all concerned,
Normski & Clairebear... will definitely be back

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
Thank normski4ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level Contributor
2 reviews
Reviewed April 7, 2010

This was a fabulous bargain hotel. The owners and staff were great as were the gardens and pool. There was a continental breakfast and optionds of snacks during the day.

Yes you got dropped off on a main road, you had to carry your case up the stairs (so would not reccomend to the elderly) but I loved it!!

You had a balcony which after speaking to others who were at other hotels (who had paid double what we did ) did not have.

I loved having the 15 minute stroll along the lakeside into town (you only had to walk 3 mins along the road first)

Malcesine is a must for all. Beautiful beautiful place, incredible food and wine, good for relaxing or watersports. We did the trip round the towns arund Lake Garda and I was gladwe tayed in Malcesine. and if like us you aren't rich Stella Alpna is the perfect place.

Only thing is i wouldn't go high season as there is no air con.

  • Stayed September 2009, traveled as a couple
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Helpful?
Thank lanlang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 28, 2009

This hotel has new management so maybe some of the previous bad ratings are because of this- the new management were really lovely and helpful, sure its a two star hotel but was clean and tidy, we had a balcony and a lake view. It is around 10 minutes walk to the centre of Malcesine, but this is along a beautiful boulevard by the lake- it might sound a bit of a walk, but some other hotel are located closer but up steep hills- so they'd be closer but harder to get to especially after a few wines.
We'd definitely love to go back there

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank kiwitraveller025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Stella Alpina

Property: Hotel Stella Alpina
Address: Via Gardesana n. 178, 37018, Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Swimming Pool
Hotel Style:
Ranked #22 of 34 B&Bs / Inns in Malcesine
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Stella Alpina 2*
Number of rooms: 20
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Also Known As:
Stella Alpina Hotel
Stella Alpina Malcesine
Hotel Stella Alpina Malcesine, Lake Garda, Italy

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