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“Perfect”
Review of Hotel Maximilian

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Hotel Maximilian
Ranked #12 of 71 Hotels in Malcesine
Certificate of Excellence
Wadebridge
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Perfect”
Reviewed April 28, 2012

Where do we start! Just got back from our honeymoon at the Maximilian and are already saving to return for our Anniversary!! Very friendly and helpful staff, in particular our waiter/barman Stefano and receptionist Eleonora! Wonderful varied menu which changed daily and an excellent wine list of locally produced wines! Amazing views which we never tired of. Good transport links around the lake, we even ventured to Bolzano on our own (2 buses and a train!) to visit Otzi The Iceman without any problems, thanks to the receptionists help! Yes it is a approx 30 minute walk into Malcesine, but what a wonderful walk and well worth it! If you do get tired of walking to Malcesine the Tourist Bus runs hourly and only costs 1 Euro each way! Equally enjoyable walk to Cassone in the other direction also reachable by the Tourist Bus!! What a fantastic Hotel in any weather and exactly how it looks in the pictures on their website, a perfect holiday in every single way!

Room Tip: We stayed in room 22 which had views directly over the outside pool and excellent views of Val di So...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
England
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 27, 2011

had a fantastic time at the maximilian.
restaurant staff were helpful especially as i was vegetarian.
hotel so relaxing and beautiful views of the lake.
lovely walk to malcesine. weather was lovely too.
would reommend to couples.

Room Tip: lake view rooms available
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank joanne38England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishops Stortford, United Kingdom
Level 4 Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 13, 2011

My wife and I have recently returned from an excellent stay at the hotel.I would strongly recommend it and in particular the food,helpful staff and overall comfort.
As other people have said,it is located some 30 minutes from the centre of Malcesine,but don't let this put you off.The walk is very enjoyable and bus service reliable.We had a room with a balcony which was well worth the extra charge.You will not be disappointed.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank DavidSurrey_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 2, 2011

We have just returned from a week spent in the Maximillan and thoroughly enjoyed the hotel, but particularly the hotel restaurant where the food was excellent! Now, I'll admit to being very fussy, not just about hotels but restaurants and food in particular. So, for me to eat every night in the hotel restaurant really says something. This is the first time we had gone half board (only option available to us) and it was very worthwhile. Rooms were fine, nothing to get terribly excited about, but a good standard none the less.
When we were there the temperature was just a bit too high for us (early 30s) hence the comment about it being a pity that it wasn't closer to the town, as it was just too warm & humid to take the 30 minute walk each day.
Would we recommend the Maximilian? Yes!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank PVDub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stafford
Level 5 Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 31, 2011

We stayed here one night. The room was basic but clean and comfortable. The air con was great as it was really hot when we stayed. We had booked a room with a balcony and we were pleasantly surprised at how big it was and that although we weren't right on the lake shore, we could see the lake and the sunset. I didn't see the other room types but think we would've been disappointed if it han't been for the balcony.
We ate at the restaurant below and it was the best food we had while in Italy (compared to Venice). the portions were large, delcious and affordable, and the restaurant was busy with many locals arriving throughout the night.
Breakfast was ok, bread, jam, some fruit but could've been better.
Overall we enjoyed our stay here and coul've stayed longer. I think we would stop here again, the only things that let this place down was the traffic noise throughout the night and the price (it was the most expensive place we stayed in a trip around Italy, Germany and Austria) however I think the prices are the same in this area so it probably compares to these quite well!

Room Tip: get a room with a balcony - it is well worth the little bit extra
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank kitkat_chunky6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 17, 2011

We arrived on 13 August 2011. Our room on the first floor had a fantastic view of the lake and hotel pool and gardens. It couldn't be better. Room very nice and clean with lovely bathroom. All staff very friendly and food excellent. You really couldn't pick a better hotel in a better location. About half an hours walk along the lakeside into Malcesine which is lovely with lots of shops and restaurants. We have stayed in many hotels and this is definitely the nicest. We hope to come back soon.

Room Tip: We paid extra for a lakeside superior room and asked for an upper floor.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 15, 2011

We are a couple in our late sixties and have widely travelled all over the world for the past 40 years and this hotel is the worst 4 star hotel we have experienced.

This holiday was to celebrate our 45th Wedding Anniversary hopefully in a lovely hotel (the most expensive for this resort in the Inghams brochure) with a view of the Lake and a visit to the Opera in Verona on our anniversary. We had paid a supplement for a lake facing room and made a special request for an upper floor and balcony.

On our arrival (Wednesday 3 August) we were shown to a ground floor room in an annexe (Chalet Cristina) adjacent to an access road to other hotel accommodation. This was used by guests and staffs either walking to and from the main building or driving to park adjacent to their accommodation. The sliding doors to our room did not have any voile/net curtains to screen and the only way to achieve any privacy at times from the access road was by keeping the heavy curtains pulled-to thus blocking out natural light. In addition as the doors were the only means of natural ventilation we could not keep them open at night whilst sleeping to ensure our safety and security.

This ground floor room had a very good view of the access road together with the garden but it does not have a view of the lake although it was of course lake facing I would cynically point out. In this annexe you only have a view of the lake from the first floor rooms.

After some discussion the hotel receptionist spoke to some other guests being shown to rooms above ours. Their teenage children had been allocated a room adjacent to the parents but were happy to swap with the G F room allocated to us. We reluctantly agreed to accept what was a sub-standard room in all respects except it had a balcony (I am an asthmatic and need natural ventilation especially at night). This was on the understanding that the hotel would move us to a better room on Saturday 6th. This room just about made 2 star status as follows: -

Had only one armchair with a collapsed seat.
One straight back chair
Bare walls.
Lamp shades covered with mildew.
Shower valve defective - the handle came off and had to be held on with one hand whilst you washed with the other.
Shower head damaged
Shaving mirror bent.
Although I always take mine own there was not a box of tissues in the bathroom which you usually associate with 4 star hotels.

On Friday 5 August Inghams resort manager advised us the room that had been offered for the 6th August - our Anniversary - would not now be available with no explanation and if we were unhappy to take it up with the Director of the Hotel.

My husband did approach the director as suggested but he told him he had little English and to speak with the receptionist he did not ask her to translate the conversation for him. She just shrugged and said there was nothing she could do.

We had asked the hotel to replace the damaged armchair on our first day and to provide a second. The handy- man padded the collapsed armchair which collapsed again, you thought you would fall through it every time you sat in it (neither of us are overweight as we are keen walkers) The hotel finally provided a second tatty armchair the quality of which you might find in a down market second hand shop on the third day of our stay.

On a final note I do have to say that the junior staff from our room maid to the waiters and one or two of the receptionists were helpful and pleasant. If you do decide to stay make sure you are getting a room in the main building which we understand are of a good standard.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
17 Thank Eileen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Maximilian

Property: Hotel Maximilian
Address: Localita Val di Sogno 6, 37018, Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Malcesine
#4 Luxury Hotel in Malcesine
#15 Romantic Hotel in Malcesine
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Maximilian 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Maximilian Hotel Malcesine
Hotel Maximilian Malcesine, Lake Garda, Italy

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