We arrived back from the Luna Rossa on 15th September after a wonderful stay. We were greeted by Luca who informed us the rooms were not quite ready but would like to offer us a complimentry welcome drink. We were later shown to our room were the luggage was already waiting for us. Our room was in the annexe block behind the main building, it was small but immaculate. We were not bothered about the size of the room as this was more than sufficient for our stay. The tv in the room was a flat screen and we were able to watch three itv channels this came in handy as on the Wednesday we had torrential rain!
Breakfast was included for us and it was delicious, they would cook scrambled eggs if you wished but there was more than enough there to keep us happy.
Any drinks we had were charged to the room for ease and the bill paid at the end of your stay. They were kind enough to let a few of our friends who were staying at a different hotel join us for drinks around the pool and they were able to pay cash, use of the pool and whirlpool was off limits to anyone not staying at the hotel for insurance purposes but they didn't mind them sunbathing with us.
Our tv wasn't working the first few days but arriving back from dinner one night around 10.00 we spotted Luca in reception to see if there was anything he could do the next day, he was so lovely he said he'd finish serving drinks and help us after if we wanted. Luca is lovely and seemed to work all hours both here and the sister hotel.
I fully recommend this hotel and was that happy with our stay we would definitely be going back.
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- Also Known As:
- Ambienthotel Luna Rossa Malcesine, Lake Garda, Italy