Beautiful location very handy for the town, hotel very clean and staff very pleasant and helpful. Particularly Marcello the head waiter, and Rachel the receptionist impressed me the most, very helpful and informative.
Our room was very basic none of the usual 4 star facilities such as tea, coffee & complimentary water on arrival. The bathroom although adequate had one miserable bar of soap, no shower gels etc. I have travelled all over the world and always stayed 4 star plus, this hotel is not 4 star. Breakfast was adequate, the usual omelette, toast, cereal etc. The first evening we asked if we could sit outside and was told it was reserved for a la carte! The evening menu was unimaginative and quite taste less, lamb cutlets you could have soled your shoes with! Scampi shells on a plate of pasta! We ate out a couple of times and really wished we had booked Bed and breakfast, drinks in the hotel are usual hotel prices extortionate.
My advise would be to go B&B at this hotel, or even better stay somewhere else.
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon, Evoline ltd, TripOnline SA, Agoda and Booking.com so you can book your Hotel Excelsior Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Excelsior Bay Malcesine
- Excelsior Bay Hotel
- Hotel Excelsior Bay Malcesine, Lake Garda, Italy