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Castello - Lake Front Hotel & Living Suite
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Reviews (844)
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All reviewsal bacioprivate beachexcellent hotelperfect locationnarrow cobbled streetscable carcharming townstunning viewsmemorable staycannot recommend this hotel highly enoughfamily runour night stayrecommend hotelfew minutes walkowners and stafffamily weddingnothing is too much trouble
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Reviewed September 1, 2012 via mobile

We just spent 3 nights at the hotel as part of our honeymoon and I wish we could have spent longer there. The hotel is so well run with incredibly friendly and professional staff. We had a lovely room with a sizeable balcony overlooking the lake. The breakfasts were lovely, with lots of choice. I couldn't recommend it more.

  • Stayed: August 2012
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Thank m1974d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supertrek, Proprietario at Castello - Lake Front Hotel & Living Suite, responded to this reviewResponded March 7, 2017
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Grazie per il feed back. Arrivederci a presto.
Matteo

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Reviewed August 24, 2012

What a fantastic family run hotel; the family owners and their staff were extremely polite, friendly and very helpful.

Although it was the start of their season the hotel was very well presented, fresh, welcoming, finished to a high standard and competitively priced with stunning views. We had a wonderful stay and would thoroughly recommend this lakeside hotel with well appointed rooms. When booking, seriously consider taking the half board option as the food served in the evenings is good quality at a fantastic price.

Our waiter, Tiberius, was a real credit to the Hotel.

  • Stayed: April 2012, traveled with friends
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Thank Woody1864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supertrek, Proprietario at Castello - Lake Front Hotel & Living Suite, responded to this reviewResponded March 7, 2017
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Grazie per il feed back. Arrivederci a presto.
Matteo

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Reviewed August 21, 2012

The location of this hotel is just perfect. It's situated right on the beach with wonderful views out over the lake, The garden and sun bathing areas adjoining the beach provide a lovely private area to relax and while away the hours and when you want to have a swim, it's just a few strides away.
The breakfast, staff and service are excellent and the half board evening meal option provides a good choice of food and wines and is very good value.
Try and get a room with a balcony over looking the lake as this adds to the beauty of the place.
Its simple a beautiful place to spend some time and just relax and enjoy life..., However if you want to,do more, such as visit Venice by night, or a the opera in Verona, then the friendly staff will book it for you.
This was our third visit here and we would certainly recommend staying at Hotel Castello. It's a place to feel happy....

Room Tip: Rooms with balconies overlooking the lake provide fantastic views
  • Stayed: July 2012, traveled as a couple
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1  Thank Kevin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supertrek, Proprietario at Castello - Lake Front Hotel & Living Suite, responded to this reviewResponded March 7, 2017
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Grazie per il feed back. Arrivederci a presto.
Matteo

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Reviewed August 21, 2012

Fantastic Hotel… The hotel is right on the waters edge with fantastic views of the castle and only a few minutes walk from the cobbled streets of the town. The cable car is also a short walk away.
We stayed in a suite which was very spacious, clean and comfortable with our own balcony.
The food is good and the Staff at the hotel are very helpful and friendly - nothing is too much trouble for them.
We look forward to staying here again soon…

Room Tip: The Suites are Great!!
  • Stayed: September 2011, traveled as a couple
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Thank Peepies
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supertrek, Proprietario at Castello - Lake Front Hotel & Living Suite, responded to this reviewResponded March 7, 2017
Google Translation

Grazie per il feed back. Arrivederci a presto.
Matteo

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Reviewed August 14, 2012

We stayed here for a weddding in September 2011 and our experience was fine, the staff were really friendly and professional, the hotel was clean and was in a good location with their own private beach although it wasn't that private as there was a public path running between the hotel and the beach. The thing I suppose that lets this place down slightly is the size of the rooms and the cost. Perhaps it is just me but paying this sort of money I expect a room to be of a suitable size. Other than that, we cannot really fault it and have nothing else to compare it to in Malcesine.

  • Stayed: September 2011, traveled as a couple
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2  Thank GarethCope1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
supertrek, Proprietario at Castello - Lake Front Hotel & Living Suite, responded to this reviewResponded August 24, 2012

Dear Guest,
Thank you for your review, even if, as you say, written a year after your stay.
We are very pleased that after a year you still remember our kindness and efficiency and we thank you for your praise of the cleanliness of the rooms and the excellent location of our hotel.
We are very sorry that, on the other hand, you were disappointed by the size of the bedrooms. On our official website it is already from the year 2000 that we have photos of our bedrooms with the sizes and prices. As advertised we have bedrooms of 20m² and 25 m², junior suite of 35m² and suites of 55 and 60m² all with different facilities and prices. The photos and prices are kept up to date because we respect our clients and we want to avoid surprises for them.
In fact, because we want completely satisfied guests, we ask everyone to spend a few minutes browsing through our website, where you can find all the above information and much more on our many services. In the event that you are still in need of more information, you can write to us and we will reply in the most honest way possible.
We would like to point out that if one decides to spend their holiday in the historic centre of a small medioeval village one cannot expect the same rooms as say Las Vegas or Dubai! We cannot be similar and we don’t want to be either. What we can do is give our guests a warm smile, attentive service and the assurance that for us guests are not just a number, but people to cherish.
Matteo Treccani

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