We stayed at the Majestic Palace from 3rd to 10th August 2013 with our two children aged 8 and 12.
First impression on arrival were of a spacious, clean, modern hotel. Check in was swift and staff were friendly and welcoming. All staff were English speaking and could communicate clearly with us.
Our room was a deluxe family room in the annexe. It was spacious with a huge balcony with a fabulous view over Lake Garda and the mountains. The en suite was also very spacious. The entire room was spotlessly clean.
There was more than ample storage with a large wardrobe for hanging clothes as well as plenty of shelving. Air conditioning was very welcome as we arrived in a heat wave!
We stayed on a half bard basis. Breakfast was buffet style and we enjoyed a full cooked breakfast and unlimited tea, coffee and juices each morning. As the restaurant was buffet style there was always something to suit all tastes including our vegetarian daughter. Lunch was included on most days and there was a huge variety of food on offer again with free alcoholic and non alcoholic beverages. Dinner was in the same vein. The dining room was spotless, staff attentive and friendly and the choice of dishes was extensive. Portions were not waistline friendly!!!
Previous reviews have been unfavourable about the restaurant but we found it relaxing and thoroughly enjoyed the excellent food on offer each day.
There are three swimming pools. We spent most of our time at the smallest one closest to our room. It was very private and had superb views over the mountains. The grounds were vast and included private gardens, mini golf, table tennis, tennis courts and a basketball area. There were also two children's play parks. Plenty to keep our 8 year old entertained and on several days we stayed all day within the hotel grounds (which is unusual for us!)
Free entertainment was provided most nights and a leisurely drink could be enjoyed in the bar or on the terrace. There was no entertainment on Friday night and it might be an idea to provide some as most patrons left on a Saturday and it would have been nice to have one final night's craic!
Staff were extremely helpful. We went on an excursion to Venice which meant we were missing an evening meal. Staff contacted us unprompted and arranged for a very luxurious packed lunch for the excursion to be provided to us after breakfast the next day. Our children were treated very affectionately by waiting staff and a great fuss was made over them.
The hotel is located about 15mins walk from the village. Most of this walk is uphill but manageable. The hotel has a courtesy bus which costs 1 Euro each way. There is also a tourist bus which stops at the hotel but there is always a throng of people trying to catch it and getting on can be a bit of a scrum!
Malcesine itself is a large village with plenty of shops, bars, restaurants and cafes. It has beautiful cobbled narrow streets and the views from the lake shore are breath taking!
We returned from Malcesine on Saturday 10th August after a week long holiday and by lunch time on Monday 12th had booked a two week stay at the Majestic Palace for 2014! I think this speaks volumes as to our experience.
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- Also Known As:
- Majestic Palace Malcesine
- Majestic Palace Hotel Malcesine, Lake Garda, Italy