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Residence Due Torri
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Reviews (283)
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All reviewscomfortable apartmentfinal cleaningsound of waves crashingsea view apartmentthe main hoteloncoming trafficamalfi coastwinding roadself cateringliving roomstunning viewsitalian driversa great place to stayair conditionreception deskfirst floorjust returned from a week
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Reviewed June 26, 2011

We stayed at the Residence due torri for 5 nights in June 2011. Although the location, view and apartment itself were good, the customer service was almost non-existent.

Online reviews talk of a self-service laundry, shuttle buses to town and discounts for a nearby private beach. It's a pity the staff didn't think any of those things were worth mentioning to us, either when we checked in or at any time during our stay. If this was too difficult, maybe that information could have been provided in our room.

Within an hour of checking in, we were back at reception to ask why we couldn't connect to the hotel-wide free wi-fi. We were told "it doesn't work", with a shrug of the shoulders to signify the apparent end of the conversation.

Later in our stay the television broke. It took three visits to reception to even get someone to look at it, and our third request for attention would turn out to be the last time the staff would even speak to us.

A television, wi-fi - they're not the most important parts of a holiday, particularly in a place a beautiful as Amalfi. But if they're promised, they should be there, and they should work. And if they're not there, or not working, they should be fixed. And little things like that can have a disproportionate impact on what's meant to be a relaxing break.

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank osbo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2018 via mobile
Google Translation

Stayed: February 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2018
Google Translation

  • Stayed: October 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2018
Google Translation

Room Tip: Le stanze vista mare sono ovviamente mozza fiato
  • Stayed: December 2017, traveled with friends
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2017 via mobile
Google Translation

Stayed: December 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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