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“first impressions are deceptive”
Review of Chalet Flower

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Chalet Flower
Certificate of Excellence
Reviewed February 6, 2012

At the very beginning, we were pleasantly greeted and arranged by number. And as if all was well at a glance.
then we were told that the rules of the board only store in the ski storage, сhange shoes there also.
on the first night, we immediately discovered that the bag is only for the bedroom, and for a bed in the living room, they
not presented, as there was no duvet covers in the living room, no kettle, and we were asked to
boil water in a coffee machine.
the was room for 4 persons, but they gave us only one set of keys.
then we have paid 25euro for internet per week, the owners was leaving the same every day, and with them turned off the interenet.
that is, it was only in the mornings and evenings. batteries are turn on only on late evening. make dry towel and clothes in the morning and it was not possible.
there is washing machine was not available.
floor heating is not regulated, and even in the bathroom during the day was pretty cool.
We rented three apartments of 4 and of course we went among them often. owner did not like it,
and she complained that too often we go up the stairs and slams doors.
soundproofing is awful. and if we were sitting and talking in a room is on the top floor
where the owner lived all be heard. then she took our passports for preposition
registration of securities. then when we asked her to return our passports, she said that they
Police on what you check and she will give them only after our departure.
due to the fact that we are young and can behave bad she will not give up our passports.
the hostess said that it is not good that we are so late to sit in the kitchen and talk,
that after 11 pm is not normaly in by her rules. she did not like thatwe get up early at 7.30 am.
We tried to explain to her that it is logical if the lifts start working at 8:30 in the morning.
Last night we sat up to 1:00 am and that would stop it, owners just turned off the electricity in our apartment.
Subject to the reservations specified standard was final cleaning.
if the room is dirty then it is necessary to pay 50 euros.
as a result we have removed all 3 rooms. All washed and swept, But while the hostess was able to find fault with the fact
that one of the rooms were not stacked in order of pans, plug in the other room was not dry.
in the end we had to have pay for 50 euros per each room. when i tried to explain something, i just heared go out. such rudeness we've never seen yet.
sorry that the previous reviews about the chalet, we see too late. otherwise nothing would not go here.

owners of chalet probably do not realize that people come here to relax on their vacation. hestess thinks only
about their well-being and money.

  • Stayed: January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dodik_lab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (114)
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19 - 25 of 114 reviews

Reviewed 2 weeks ago via mobile
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Stayed: August 2017, traveled with family
Thank Sarak1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: September 2017, traveled as a couple
Thank allilaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: August 2017, traveled as a couple
Thank Simonetta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2017 via mobile
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Stayed: July 2017, traveled with family
Thank marinamaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2017 via mobile
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Stayed: May 2017, traveled as a couple
Thank David S
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Reviewed March 7, 2017
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  • Stayed: February 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank sdimai0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
281160, Proprietario at Chalet Flower, responded to this reviewResponded March 29, 2017
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Additional Information about Chalet Flower

Address: Via Saroch 380/E, 23030, Livigno, Italy
Location: Italy > Lombardy > Province of Sondrio > Livigno
Hotel Style:
Ranked #5 of 73 Specialty Lodging in Livigno

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