Situated in San Rocco this mixture of a B&B and apartments is well situated for eateries, ski shops, grocery stores and a bus stop (3 different free bus services eventually get you around the whole ski area). The whole area is mainly made up of traditional looking buildings making Livigno a very pretty place to visit and holiday in.
Introduction over let me tell you why I've only given Francescato an 'poor' rating...After a terrible transfer in from Salzburg we arrived tired to the establishment. There was a bunch of us off the coach who eventually all got housed by a couple of the staff. On entering our apartment (number 3) I thought the lady who was showing us in had just had a cigarette and I was picking up on that...It was only when she left that we determined that the whole apartment stank of stale smoke. I'm not talking about a whiff here that was easily removed by opening a window but like somebody had smoked literally hundreds of fags in the place.
I went back downstairs to find the lady who listened then took me to the manager. Now the situation became really annoying...The manager apologised and said 'what can I do?' I asked him to supply some air fresheners (we had passed an open market on the way up the hill on the coach) and he said he didn't have any...I asked him to go and buy some and he refused and asked me 'what can I do?' again. I asked him to move us and he said he had no rooms left...in the end I asked him to start acting like a manager and he again shrugged. His last advice was that I should try and phone the Neilsons rep...Now he owned this place and he accepted the apartment back from the last occupants utterly stinking of cigarette smoke and very easily allowed my family with 2 young children to walk into it but when it came down to sorting it out it was suddenly Neilsons problem!
On my return to the room we opened every window (it was -12c outside) and stripped off every duvet/chair cover and left them outside the room..then I went downstairs and insisted they were changed that night...then we went and ate somewhere really nice next door.
I think I've covered the room smell enough...The fact that there wasn't a single sign anywhere in the accomodation saying 'no-smoking' and there was an ash tray in each room didn't help! The reps were attentive and apologetic and even rustled up a sign at the entrance claiming it had never happened before...it appeared to be so rare that the occupants in the apartment upstairs were still puffing away and stinking the place out 3 days afterwards must have been another fluke then!
The infamous barking dog...There are two actually and the owners have got on top of this problem now...we heard it woof once or twice then it was let in promptly...apartment 3 looks directly over it's exercise area.
If you really wanted to totally self cater in apt. 3 then I would salute your skills in cooking in such a tiny kitchen...we were 2 adults and 2 children. There was a double bed and a single in the only bedroom and a pull out sofa bed in the tiny kitchen area...once we'd pulled that out there was little room to relax or sit around the table...I would say that 4 adults using this apt would struggle. It was well equipped with an oven/pot/pans etc...a microwave would have been nice although goodness knows where it would have gone!
There was always hot water and the heating was good. The main double bed was one that had a headboard and footboard...I am 6'1" and my feet jammed against it at night which personally kept me awake.
Oddly there was no midweek clean or towel change...nor was there the means that I saw or were shown to clean the toilet etc...after a few days with boys aged 5 and 10 it needs a wipe around and apartment or not I expected a maid in at least once.
There is a boot store in the cellar and you can ski right back to it if the snow survives...each apartment and B&B room has a dedicated locker. Based on the fact that apt.3 could sleep 4 adults why does the ski locker only house two pairs of adult boots and at a push 3 pairs of skis?
We travelled as a group. Our friends got apt.1 which was for 6 people...this apt. did not reek of smoke although did get the benefit of those smokers above us via the stairwell. apt.1 was an appropriate size and very comfortable...you could socialize in it as it wasn't the size of a postage stamp.
After squeezing your ski gear into the locker the accommodation bar is right next door and reasonably priced..the staff very nice and helpful.
Breakfast is 4 euros each so ok until you can get to a supermarket to stock up.
I wouldn't come back here to be honest but it's in a great place so would consider the resort again but not the accommodation.
- Also Known As:
- Garni Francescato Hotel Livigno