Plusses about this place: the view is magnificient--the beach is incredible and so picturesque. the location is great--right across from the beach and the extended dock to walk out on. The rooms were nice and laid out well--big rooms as well.
negatives: we had major issues with our air conditioning. major. We finally got moved to another room the last night while leaving our stuff in the room below. We had requested this numerous times, but until the air started flooding the bathroom and the manager actually came to the room to verify temperature rather than relying on the computerized indicator on main floor, we received no response. I must say--the manager was incredibly apologetic and immediately corrected the hotel's previous inaction. I totally respect that.
Without the air issues and lack of response from staff (before the manager's), this would be ranked higher, but this was an expensive hotel (VERY), and we expected at least the minimum! The NEW room was glorious--sigh!
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