We were a family from Norway with five kids. When we booked we were promised a nice new renovated tree bed aparment. When we arrived we got two small old and dirty aparments on the ground floor.
The doors were broken, the bathroom were small and ugly and the kitchen were just as old. Our tree older children had to stay in the apartment next to us and there were no table big enough to sit all together for breakfast.
It really destroyed our vacation. It was not at all comparing to the pictures from the web page.
When we tried to complain we were not heard even though in our contract we payed for an ibiscus apartment. The only offer we got was free pizza wich we offcause did not accept.
We will not recomand this hotel to a big family. And we will never come back.
- Official Description (provided by the hotel):
- Villa Giada Resort family and sport ... more less
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