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“Hotelier threatened us, only wants Paypal payment-- AVOID”
Review of B&B Il Marranzano

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B&B Il Marranzano
Ranked #15 of 51 Giardini Naxos B&B and Inns
Certificate of Excellence
Paris
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Hotelier threatened us, only wants Paypal payment-- AVOID”
Reviewed June 18, 2012

Whatever you do, avoid this place. Everything started off fine-- the place is clean, although near a main road so very noisy. The credit card we used to secure the reservation had been stolen the night before we arrived, so I told the hotelier immediately, but we said we would use my husband's credit card to pay. Two days before we left, we went to pay for the room, and he insisted that we use paypal. He said that was the only option, so we did. My husband never uses his paypal account, but after several tries, everything went through. Three days later, we got an email from Niccolo', the hotelier, who said that paypal blocked the charge, thinking it was fraudulent, and started sending nasty emails saying he would report us to the anti-Mafia police (!!!) and the Italian fraud police. My husband was on an overseas work trip and tried to get a hold of paypal, but he didn't have his account info and paypal didn't believe it was him, etc. Meanwhile, Niccolo' is threatening lawyers, the anti-mafia police, the questura,writing this ALL IN CAPITAL LETTERS. The bottom line? If the hotel can't afford a credit card machine (which would have eliminated all of the above), and the hotelier is highly unprofessional, then avoid like the plague.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank journalist75010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Cleanliness
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Additional Information about B&B Il Marranzano

Property: B&B Il Marranzano
Address: Via Consolare Valeria 12, 98035 Giardini Naxos, Sicily, Italy
Location: Italy > Sicily > Province of Messina > Giardini Naxos
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #15 of 51 B&Bs / Inns in Giardini Naxos
Price Range (Based on Average Rates): $
Hotel Class:3 star — B&B Il Marranzano 3*
Number of rooms: 2
Official Description (provided by the hotel):
The B&B “ Il Marranzano” is located in Giardini Naxos at only 30 Mt from the clear and crystalline sea and the well organized beaches in excellentes bathing facilities, the perfect location to start a trip to caratheristic sights such as: Taormina and the isola bella, unique pleaces renowded worldwide, the Alcantara gorges, the valley of the temples in Agrigento,the ancient theater of Syracus, Noto and its baroque, the Etna-Park and finally the beautiful Aeolian Islands,Pantelleria,Panarea and Lampedusa.All this, together with the tipical sicilian delicacies, will make your sicilian holiday superb and unforgettable, a holiday made of odors and flavors.“Il Marranzano” is pleased to offer to its guests spacious and bright rooms, elegantly furnished, all with balcony, private bathroom, tv led in room, air conditioning, mini bar and free internet Wi-Fi connection. ... more   less 
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Also Known As:
B&B Il Marranzano Giardini Naxos, Sicily

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