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“Missrepresentation”

Terralcantara Villa del Mare
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Terralcantara Villa del Mare
Ranked #48 of 50 Giardini Naxos B&B and Inns
Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Missrepresentation”
Reviewed January 1, 2013

Expedia stated that "complimentary breakfast, coffee in hotel lobby, laundry facilities,front desk, bar/lounge. THERE WAS NO LOBBY, NO COMPLIMENTARY BREAKFAST, NO LAUNDRY FACILITIES, NO BAR/LOUNGE, NO FRONT DESK and NO high-speed INTERNET access.
To get internet we needed to go to an internet cafe (no coffe, it was a room with realy old computers and you pay by the minutes) a couple of blocks away from the hotel. Sinatra, the manager of the property is very helpful but could not explain the (no lobby, no complimentary breakfast, etc...) he just shrugged his shoulders when were inquired about all the amenities that were NOT THERE. We were on our honeymoon. September 2011

Room Tip: Talk to Sinatra he can guide you to make your stay more comfortable. The best TAXI driver in Sicily...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Honeymooners3-33-3-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

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7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
queensland
Level Contributor
180 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed September 9, 2011

It took over an hour to find this hotel, with the help of about 4 different italians and finally a very kind man jumped onhis motorbike and took us there. When we arrived there was another couple waiting outside large wire locked gates. they could not get in and we could not either. Both couples did not have a phone and we were not told that we needed to ring beforehand either. So we tooted the horn and went tothe neighbours but to no avail. Yes there was a phone number on the gate but we did not have phone. Finally myhusband jumped the very high fence and went around knocking on doors. the hotel looked deserted, the grounds were very untidy and it really did looklike the entire place has been closed and locked up for months. My husband woke alady guest who then directed him to the managers door. The manager who could not speak english showed us our room and gave us keys etc and left. No expalnation about the gates locked and what really annoyed me was there was not a mpa on the site when booking to direct you to their hotel. The apartment was fine for the price paid, although I would not return as it had a terrible drain smell thoughout the entire apartment and we had to leave all the doors and windows open. I also dd not like the area (I was not there for the beach so not sure what that was like) It was cheap and I guess you have to remember that but that is no excuse for not having a map on their site and for the place to be locked like fort know. The manager knew he was expecting 2 separate couples so I can not understand why everything was locked, it is a HOTEL apartment open to the public????

  • Stayed August 2011, traveled with family
    • Sleep Quality
    • Cleanliness
Helpful?
Thank missyperu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 31, 2011

We stayed here for three days during a trip around Sicily and we were very happy. one minute from the beach yet far enough way from the hive of activity at the other end of the promenade to be able to relax and sleep if you want.
Great AC and a full sized fridge, free parking too. The patio furniture was a bonus but as we were on the ground floor their was no view!
Staff were very nice and helpful - we were given free entry passes to the beautiful Alcantara Gorge which also gave us money off our canyoning adventure!
On the down side there is no wifi or internet connection at all, but the proximity to Pianeta Pizza (184, v. Vittorio Emanuele) made up for it. The nicest (and cheapest) pizza i've ever tasted.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank RachTheRage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 12, 2010

The apartment was roomy, and was convenient with secure parking. It was beside a noisy railway track though.

The apartment was basic enough, only issue was changing sheets or towels only every three days.

Not that relaxing a stay.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Terralcantara Villa del Mare

Property: Terralcantara Villa del Mare
Address: Via San Giusto - Localita Pietralunga, 98035 Giardini Naxos, Sicily, Italy
Location: Italy > Sicily > Province of Messina > Giardini Naxos
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #48 of 50 B&Bs / Inns in Giardini Naxos
Hotel Class:1 star — Terralcantara Villa del Mare 1*
Number of rooms: 17
Reservation Options:
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Also Known As:
Terralcantara Villa Del Mare Giardini Naxos, Sicily

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