I booked this hotel as a surprise for my husbands birthday. I booked direct and found I was given a much better price. The hotel arranged private transfers for us and the driver was waiting very patiently when we arrived (as it took an hour for our bags). We flew into Malpensa but would recommend a different airport as the motorway is very busy.
The hotel has the immediate wow factor and the grounds are immaculate.
Check in was very smooth and our bags were waiting in our room. We had a superior lake side room which was stunning with the most amazing views.
The hotel has perfectly mastered the 5* experience but with the staff still being really friendly. We ate in both the formal and informal dining restaurants. The service in the formal was first class with 3 members of staff really standing out above the rest. The maitre d', Guiseppe and Nicola with his total passion for every wine/spirit/champagne on his trolley!
If you do encounter a language problem, ask for Jay the chief concierge.
You will not regret booking this hotel, my only regret is we couldn't do more than 3 nights!More
- Free Wifi
- Free Parking