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“FANTASTICO ...” 5 of 5 stars
Review of Hotel Excelsior le Terrazze

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Hotel Excelsior le Terrazze
Ranked #3 of 48 Hotels in Garda
Certificate of Excellence
sussex
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“FANTASTICO ...”
5 of 5 stars Reviewed June 9, 2014

just returned from this beautiful hotel and we loved it .., the staff on reception were always friendly and very helpful , the waitresses at breakfast were attentive and very efficient ( loved the freshly cooked omelettes every morning ) .., Hotel all around was spotlessly clean so hats off to all the team at the hotel , but the best thing for us was our room , as it was a special birthday for the better half we paid the extra for a top floor deluxe room at the front of the hotel (Room 408) ..., Wow , beautiful room with a wonderful large terrace , including a table, 2 chairs , 2 sunbeds with a parasol , also we got the sun all day .., but best of all , a simply wonderful uninterrupted view of the Lake .., Fantastic

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank cfc19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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677 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2014

My wife and I stayed here in May celebrating our silver wedding anniverary. We chose this hotel on the back of the many glowing reviews from previous travellers and can say for certain that they were absolutely correct in the wonderful reviews of this hotel and the staff from cleaners to management who will do anything they can to help and make the stay perfect. Our superior lake side view room was very pleasant and spotlessly clean, We stayed on half board basis and the food was amazing we especially liked the gourmet evening. The afternoon tea with yummy cakes at 4pm was a lovely little treat.The hotel is in a great location overlooking the lake, minutes from the ferry and short walk to the bus station.We visited Bardolino, Sirmione and Lazise travelling by ferry and both are worth visiting especially the market at Bardolino.Verona is only 50 minutes away on the bus 16 euro return for us both and what a lovely city. The hotel also appears to attract really nice visitors too! We spent some lovely evenings with new friends from Scotland,Sandbach,Lowton and Sherwood forest and others we from all over the UK.We have never in the past however much we have enjoyed a holiday said we would return preferring to go somewhere different but this hotel has changed our minds and we will definitely be back next year to see Vito, Dina and all the other wonderful staff. Thank you for a wonderful stay. .

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank RJN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 28, 2014

My Wife and i recently stayed at the Hotel Excelsior Le Terrazze on a B & B basis for 12 nights. From day one we knew that this place was something special. Yes - you have stunning views of Lake Garda and a very nicely laid out Hotel - but you also get the nicest and most accommodating Staff that you could wish for. Our initial Taxi transfer problem from Peschiera Station was quickly resolved by Sorina on Reception and a bottle of chilled Prosecco and some lovely Strawberries placed in our room to cheer us up - very nicely (!!) - on arrival.
As others have already said, the Restaurant was excellent (we ate there 6 out of 12 nights) and Vito and his team were always on hand with friendly smiles and greetings.We cannot emphasise enough, just how friendly and attentive they all were - Grazie!! Our Room was very nicely finished with a lovely side lake view that was so stunning each morning when we woke up. The pool was absolutely fine - although a little chilly in May - with a wonderful view over the lake and offered a great opportunity to meet fellow guests.
The complimentary 4 o'clock Tea and Cake service was another nice touch by the Hotel - and irresistable, no matter how big a lunch you may have had each day!!
Garda is a very pretty town with an excellent promenade for early morning, or evening, walks and is a great base to explore the rest of the lake from. We took convenient buses and ferries to many of the towns and villages around the lake - all with something interesting to attract us - but were always glad to get back to Garda and the Hotel Excelsior Le Terrazze. We also enjoyed renting some bikes and cycling to the neighbouring Towns of Bardolino and Lazise on the very convenient cycle/walking path that runs along the lake shore from Garda.
We were also lucky to have met some very nice people from the UK during our stay from Manchester, Sandbach and Guidford (you know who you are!!) - and Germany - all of whom were great company and made our stay even more special. This was our first visit to Lake Garda and we fully intend to come back soon - on the basis that we can stay at the fantastic Hotel Excelsior Le Terrazze again!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BlaneMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crediton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 25, 2014

After reading such wonderful reviews on here, I enquired as to a two night stay but unfortunately was told that the minimum stay at this hotel is 4 nights - just wanted to share in case anyone else is travelling through to save the enquiry.

Stayed May 2014, traveled as a couple
Helpful?
4 Thank JenniS4L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsiorgarda, Manager at Hotel Excelsior le Terrazze, responded to this review, May 29, 2014
Dear Jenni, thanks for your review, what you say is correct, we normally accept booking for a minimum stay of 4 night. Somethimes, for last minute bookings, we are able to accept also a 2 night booking ! Thanks again and we hope to see you back on lake Garda !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond-upon-Thames, United Kingdom
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 25, 2014

we have travelled the world but you will never find a better combination of hotel,food,staff,guests and holiday destination than this,we are very fussy its no wonder people rave for this place and from now on its the spot we will always return to,take no notice at all of any negative feedback some people just like to moan its 5stars all the way from us do not hesitate booking this brilliant hotel.

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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RichmondTraveller_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandbach
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2014

Stayed here for 10 nights on our first visit to Garda . What a beautiful place in a perfect setting . I am a coeliac and nothing was to much trouble for them with alternatives provided when necessary. Vito and his team of beautiful ladies always had a smile for you . In fact everyone from the cleaners to reception to kitchen staff were also very friendly whilst doing an excellent job. THe hotel has a really friendly atmosphere and we met some great people from Scotland in the North to the far South. All made for a great holiday. We will be back next year.

  • Stayed May 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank cheryl o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 24, 2014 via mobile

The Excelsior le Terrazze has rave reviews but we were very disappointed because they do not turn on the air conditioning until June. We went in May when it was 25 degrees outside and the rooms were stuffy and unbearably hot. If you open the sliding balcony door you get midges and traffic noise. We felt the staff were charming but continuous apologists for the invisible management/ owners. Pool is lovely and the hotel is clean but very poor value for money in our view.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsiorgarda, Manager at Hotel Excelsior le Terrazze, responded to this review, May 29, 2014
Dear Mike, I am sorry to read this review, we did have a few hot days in May but at night the temperature dropped to 15 degrees and no other client asked for air conditioning, I must say that up to a few days before your arrival we were still using central heating in the bathrooms ...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior le Terrazze

Property: Hotel Excelsior le Terrazze
Address: Via Guglielmo Marconi 6, 37016 Garda, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Garda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Luxury Hotel in Garda
#3 Family Hotel in Garda
#3 Romantic Hotel in Garda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Excelsior le Terrazze 4*
Number of rooms: 59
Official Description (provided by the hotel):
The new Hotel Excelsior Le Terraze opened on the 1st of May, after six months of refurbishing. We have created larger and brighter rooms. Completely soundproofed with high levels of comfort and safety. The restaurant welcomes you in a relaxing and elegant ambiance with high levels of service. Rooms with air-conditioning, minibar, safe, coffee-making facilities, SAT TV, hair dryer. Balconies available. We offer standard, superior and deluxe rooms. Swimming pool with whirlpool, terraces overlooking the lake. Parking. ... more   less 
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Also Known As:
Excelsior Le Terrazze Hotel
Excelsior Le Terrazze Garda
Hotel Excelsior Le Terrazze Garda, Lake Garda

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