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“Friendliest and most helpful hotel yet” 5 of 5 bubbles
Review of Grand Hotel

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Grand Hotel
Ranked #4 of 45 Hotels in Forte Dei Marmi
Certificate of Excellence
Troon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Friendliest and most helpful hotel yet”
5 of 5 bubbles Reviewed October 9, 2012

This is the most friendly hotel we have ever stayed at. We were made most welcome by Director Esther and her team. The reception staff dealt with all our travel requests for bus and train times very pleasantly and helpfully. The location of the hotel was excellent, across the road from the beach and only five minutes walk from the town centre.. The whole hotel was spotlessly clean. The meals were very good and I would recommend going for half board as for the little extra cost you received a four course meal. The one extra I would have liked to have was a more comfortable chair in the bedroom - one with arms. I cannot recommend this hotel highly enough.

Room Tip: ask for a room facing south (towards the Atlantic Hotel)
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank KennedyTroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
    80
    82
    17
    15
    7
See reviews for
59
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Oslo, Norway
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed September 23, 2012 via mobile

Best service I have ever experienced in a hotel! The beach is just nextdoor. As well as downtown Forte dei Marmi (which is quite posh). The rooms are what you can expect from a 4 Star medeterranian hotel. But I dont care, with the service they gave us they should get an extra Star! Would gladly stay here again and reccomend this hotel to anyone

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank NorwegianTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geel, Belgium
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 25, 2012

We stayed in the Grand hotel in June 2012, and we were very glad we have chosen this hotel:

- the location was excellent, near to the beach, the city center,..
- the hotel and the swimming pool were very clean
- the food was delicious, and we had the choice between different dishes in the morning and evening
- and most important: the personnel were very friendly and helpful!

=> a real recommendation!

Leen & Jonas from Belgium

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Jonasvdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Letchworth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 11, 2012

I stayed here last week with my sister and loved it. The location is excellent, the hotel staff were very helpful. The buffet breakfast was very good with a lot ov different variations. I would recommend the hotel to anyone as it Is near the beach, shops and restaurants. I am already planning my next trip.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Lovleen71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Letchworth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 4, 2012

My sister and I really liked this hotel. Our rooms were clean and the cleaning service was really good. The breakfast was nice and grand.Its the near sea and very near the shops.

I would recommend it.

Room Tip: We were to the front of the hotel and I liked the view from the balcony!
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  • Stayed April 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Lovleen71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Level Contributor
154 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 bubbles Reviewed September 13, 2011

This hotel is not a must. Rooms are ok, but nights are very uncomfortable due to lots of noises all around the place. Service is ridiculous, waiter even does not know which is a water and which is a wine glass. Pool has no ambiance and please don't look too close for dirt.... Menues where not even canteen like and breakfast was poor, no variety at all, no fresh fruit, coffee was just not to drink. We went on a coach tour, so the price was fair, but I would never in my life pay the full price asked, besides the beach is not free, they want to charge you even if you arrrive after 5.30 p.m! and not a bit but 25 Euro! per person! Avoid this place if you can, there are better ones I am sure

Room Tip: rooms on the back side of the hotel might be less noisy than those facing street an park (with peopl...
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  • Stayed September 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Aaretal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 18, 2011

The service was terrible in the hotel. We arrived very late in the evening at the hotel and the children had fallen asleep in the car. We took our luggage out of the car on our own, checked in and took our own luggage to the rooms and not even accompanied to the room!! The receptionist saw we were having great trouble holding kids, bags, luggage and didn't even bother to ask us if we needed some help!! Just gave us the keys and said "lift is to your left, first floor, good-night".

We had connecting rooms and to our surprise the rooms were very big, very clean and nicely furnished. Everything was new and in order. The cleaning ladies were very good and efficient in anything we needed.

The restaurant however was a complete joke. We only stayed for breakfast as that was enough for us as the waiters and waitress's were not professional at all. They had no clue how to serve or place a fork on a table! They also looked a total mess!! We waited hours for anything!

The position of the hotel was fantastic, right in front of the beach and 3 minutes walking distance to the center of the town.

I would recommend this hotel if you want a great position, clean and modern rooms but not looking for good service.

  • Stayed June 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank PattyBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel

Property: Grand Hotel
Address: Via Cesare Giorgini 1, 55042 Forte Dei Marmi, Italy
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 45 Hotels in Forte Dei Marmi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel 4*
Number of rooms: 60
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