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“Great rooms and excellent position” 3 of 5 stars
Review of Grand Hotel

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Grand Hotel
Ranked #5 of 45 Hotels in Forte Dei Marmi
Certificate of Excellence
Milan, Italy
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great rooms and excellent position”
3 of 5 stars Reviewed August 18, 2011

The service was terrible in the hotel. We arrived very late in the evening at the hotel and the children had fallen asleep in the car. We took our luggage out of the car on our own, checked in and took our own luggage to the rooms and not even accompanied to the room!! The receptionist saw we were having great trouble holding kids, bags, luggage and didn't even bother to ask us if we needed some help!! Just gave us the keys and said "lift is to your left, first floor, good-night".

We had connecting rooms and to our surprise the rooms were very big, very clean and nicely furnished. Everything was new and in order. The cleaning ladies were very good and efficient in anything we needed.

The restaurant however was a complete joke. We only stayed for breakfast as that was enough for us as the waiters and waitress's were not professional at all. They had no clue how to serve or place a fork on a table! They also looked a total mess!! We waited hours for anything!

The position of the hotel was fantastic, right in front of the beach and 3 minutes walking distance to the center of the town.

I would recommend this hotel if you want a great position, clean and modern rooms but not looking for good service.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank PattyBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    71
    70
    17
    14
    6
See reviews for
53
79
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
  • German first
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English first
tongeren
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 26, 2011

Due to an administrative missing from the booking organisation, we arrived after a trip of 15 hours - booking was not ok yet, so they found it amusant to let us stay outside and let us the choice to pay double or nothing - especially the receptionist Claudio was laughing and seemed to be very pleased to send us away.
after our double payment, we could stay the night, and the other day things were settled between the booking organisations - the dinner at evening, included in the price, could we forget - but we were happy to have our meals in the restaurants in the village, people liked there guests there and were very friendly..now just trying to get our double payed money back..

  • Stayed July 2011, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank patrickponcelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 20, 2010

We stayed here for 5 nights (bed and breakfast) in June and we were very pleased with the hotel. The hotel is found right on the seafront and very close to the centre of forte dei marmii. We found the staff very friendly and the rooms clean, comfortable and spacious with some sea views. The pool was very nice, and the sun loungers were free as were the towels. Overall we had a lovely holiday here.

It should be said that Forte Dei Marmii is very expensive and you need to have alot of spending money to enjoy it to the full. This hotel is expensive compared to other hotels in other destinations but for Forte Dei Marmii prices, it is very reasonable for what you get.

Another tip, if arriving by train, is to get off at Viareggio and catch a bus to Forte Dei Marmii, you'll save £20 pounds on the taxi (from Forte Dei Marmii station to the hotel, the station is right out of town!)

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank lottie483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 26, 2009

We stayed half board here for a week. but if you dont like seafood, this is not the place for you, plenty of squid, octopus & mussells etc, and tiny tiny portions, apparently "Nouvelle Cuisine".
The pool is not heated, tap water cold, and the beach is not for use by anyone staying at the hotel, it is all privatley owned, and can only be used if you want to pay 100 (£86.22) euros a day for 2 beds and an umbrella.
car hire 170 (£146.67) euros a day for a fiat uno, and only designer shops to choose from.
3 cups of tea will cost you 9 euros (£7.76) ok if you are loaded, but not something that Thomsons should be recommending for the average family.

  • Stayed July 2009, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank fiori94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin, ireland
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 31, 2008

this is a well located reasonably priced hotel on the beach in forte dei marmi. Rooms looked like they have recently been renovated and they are nicely furnished if somewhat simple. No flat screen tv or anything like that, but a huge leather headboard sets a bit of class. Not a huge balcony, We requested a sea view room and got it. Cool was a bit cool, but we were there nearer the start of the season. Breakfast was adequate with a good selection.

  • Liked — cleaniness
  • Disliked — nothing
  • Stayed June 2008, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 2 of 5 stars
      Business service (e.g., internet access)
Helpful?
7 Thank markymark999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 1, 2007

Stayed at this hotel in July 2006. The hotel is clearly overpriced and lacked both in athmospehere and service (the service at the reception was really bad), although the waiter at the pool bar was really nice.
Rooms are small with ok beds (at least our room), and the balcony was non furnished which was really strange since it was quite big.
We had breakfast and dinner at the hotel, and were quite pleased with the menu.

Stayed July 2006
Helpful?
3 Thank GiannaSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel

Property: Grand Hotel
Address: Via Cesare Giorgini 1, 55042 Forte Dei Marmi, Italy
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 45 Hotels in Forte Dei Marmi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel 4*
Number of rooms: 60
Reservation Options:
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