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“Needs refurbishment” 3 of 5 stars
Review of Byron Hotel

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Byron Hotel
Ranked #33 of 45 Hotels in Forte Dei Marmi
Kuala Lumpur, Malaysia
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Needs refurbishment”
3 of 5 stars Reviewed September 11, 2013 via mobile

I stayed with my husband for four nights in this hotel. It badly needs refurbishment. The AC is weak thus not effective on a hot day, the Internet was erratic at best and forever asking us to relog-in.
The toiletries in the bathroom looked like what a budget hotel would provide with a miniature box of rough tissue paper. I had to laugh at the audacity of the management to think this is what they think guests who pay top rates deserves.
I asked for an ironing board and iron and was informed I can send my clothes for pressing or go to the staff/stock room to iron them myself.
Breakfast was adequate but not what you would expect from a hotel that is claiming to be a top hotel. The cheeses obviously came from the local supermarket as I saw the label stuck on one of them.
What a shame, this hotel has great potential but needs a lot of work.
However, the staff were friendly and helpful which made our stay very pleasant.

Stayed September 2013, traveled as a couple
Helpful?
Thank marigo13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    28
    20
    10
    8
    9
See reviews for
21
34
4
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 15, 2013

When I stayed at this Hotel in 2008 the quality of the room I stayed in was far superior to the room on this trip. My room this trip was located on the 1st floor, facing the Main Beach Road. It is extremely poorly insulated with the result that it was very noisy. This is not what one expects for 5 star prices!!
Unlike "Ozijoe", (who I happen to know) who had stayed at this Hotel 1 month earlier I was generally happy with the the staff's attitude and service. I also thought the breakfasts were quite good although when I ordered eggs the one day they took a long time to arrive and the waiter involved was not too fussed.
I thought generally the food and service at La Magnolia Restaurant was very good and the wine by the glass selection was also pretty good.
In summary the main issue that disappointed me was my room. Little things make a difference and they do not even provide guests with a normal box of tissues in their bathrooms.
I wouldn't recommend or be rushing to return to the Byron Hotel. There has to be a better value for money luxury accommodation proposition in Forte Dei Marmi

Room Tip: Do not choose an Ocean facing room on the main beach road unless of course you don't mind plent...
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  • Stayed July 2013, traveled solo
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank CicliOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 14, 2013

As previously reviewed the Byron is a well managed, very friendly and centrally located hotel - rooms away from the road are to be recommended (they are quieter) and enjoy the poolside dinner (BBQ excellent, soufflé historic !). The key feature of the Byron is the staff - they respect their guests and cannot do enough to help. Other properties may be more opulent, more modern or even better appointed - but for a brief stay, this place takes a lot of beating.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank agedbutcool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
1 review
4 of 5 stars Reviewed August 11, 2013

The hotels in forte dei marmi are pretty small, quite old and basic. Byron is definitely one of the best, only just accross the road to the sandy beach (huge and great sand) and 5 minutes walk to the centre. Definitely one of the nicest hotels and the best location and very good food. The reception also gives very good advice on good restaurants in the area.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank steffi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 8, 2013 via mobile

Paid for a suite and they gave me the smallest room for one of the highest rates and the AC didnt even work. You can here people showering above you and its very old. This is not even a 3 star hotel for the money you could go to a much better hotel than this.

  • Stayed August 2013
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank isaacacharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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santa monica, ca
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2013 via mobile

We had a wonderful stay at the Byron hotel. European luxury at its best. The rooms are spacious and beautifully decorated. The front desk was extremely helpful and lovely. The breakfast was the best I've had! A bit of an extrvegance but well worth it!

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CherryPieSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed June 19, 2013

I was disappointed with the hotel. The original room was extremely small and very noisy being located on the main road. The staff were really cold and I almost felt that they were doing me a favour by having me there. When I complained about my room, I was moved to a far more comfortable room which was really nice - pity that I had to complain. The breakfast was extremely ordinary for a 5 star hotel and the service was extremely slow. In a nutshell, having jus come from the wonderful service at Castelli di Casole in Tuscany, I was completely underwhelmed by both the staff and actual hotel. I certainly wouldn't recommend or return

Room Tip: Complain I they give you a lousy room
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank ozijoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Byron Hotel

Property: Byron Hotel
Address: Viale Edgar Morin 46, 55042 Forte Dei Marmi, Italy
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#16 Luxury Hotel in Forte Dei Marmi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Byron Hotel 5*
Number of rooms: 29
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Also Known As:
Byron Hotel Forte Dei Marmi

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