This hotels is extremely out-dated and worned out, and the staff is anachronistically rigid (a genuine smile and a simple, warm "welcome to Fiuggi!" would have helped!). The food at the restaurant is a disgrace to the normally wonderful Italian kitchen, made completely without love or knowledge of how to handle food. Generally, this is so much below normal European standard, and I wish that the management would make a trip outside Fuiggi to visit some international hotel chains to learn what it requires to live up to modern service and standards in this millennium. I am sure that this hotel has potential, but a revolution is needed before it is too late.
Before visiting the Silva Hotel Splendid, I had never experienced such a mismatch between expectations and reality. With 4 stars and tons of great reviews, we thought that we could not go wrong. But we did.
However, the newly built spa is exquisite and may proof that the management after all has understood the need of a huge renovation. My advice is therefore: Do not stay at this hotel until it has been renovated and changed dramatically. Visit only the spa.
- Official Description (provided by the hotel):
- Silva Hotel Splendid in Fiuggi is located in a chestnut tree park, not far from downtown and a short walk from Fiuggi Terme. Silva Splendid Hotel is a historic four-star hotel; in the summer of 2008, it opened its spa area, improving its offers with the modern Wellness Centre Spa Baths. Inside the park you can find the heated outdoor swimming pool, where you can enjoy the benefits of thermal water even in winter. The hotel has an elegant and comfortable conference room, equipped with the best technologies, which can accommodate both exclusive meetings and important conventions. ... more less
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- Also Known As:
- Silva Hotel Fiuggi