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“Wonderful 10 days”
Review of Hotel Gabriella

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Hotel Gabriella
Ranked #5 of 44 Hotels in Diano Marina
Certificate of Excellence
Reviewed August 10, 2011

I have just returned from our annual family holiday which this year we decided to take at the Hotel Gabrielle in Diano Marina.Myself ,wife and three children aged 10,14 and 17 took the eurostar to Paris and then the sleeper to Nice followed by a trip along the scenic French/Italien coastal border to Dianio Marina.
On arrival we were greeted by name dispite the fact we had never stayed at the hotel.This warm welcoming ,friendly service continued throughout our stay.

Our room ,interconnecting for the three children was large,kept spotletlessly clean,and had excellent air conditioning.
We took full board which we feel is a must if you are to experience the true Italien,family beach holiday.The food was plentyful of great quality and the service was second to none.My wife had a lovely birthday cake on her birthday.

The swimming pool,beach arrangements,and all the other facilities were all kept tidy clean and added to the holiday.

The attention we received on our departure was just as good (if not better) than on arrival.

I would recommend this hotel to anyone who who wants great food,excellent beach and pool, and superb customer service.

We were one of only two English familys at the hotel and had a great Italien holiday.

Thank You
Hotel Gabrielle

  • Stayed: July 2011, traveled with family
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2  Thank LoyalRoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (355)
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24 - 30 of 355 reviews

Reviewed July 13, 2011

THE Town of Diano Marina is a cosy one. THE hotel is very good with Nice rooms and an excellent restaurant. THE beach is also good. Everything is very clean. There is enough parking place. The staff is very friendly. We felt us very welcome.

  • Stayed: July 2011, traveled with family
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2  Thank Gillis2411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2011

Unfortunately we were only able to stay here for 1 day, but we will surely return. Having a small child of 2 years and 1 of only 1 month, the hotel is perfect. Staff is extremely friendly, hotel has great swimming pool and straight on the beach, which in Liguria is definetely a plus. Restaurant is good and not expensive, which a good choice of 4 primi and 4 secondi.
I'm not a fan of Liguria and its hotels, but this one for sure is an exception.
We were really lucky to find the hotel because it was completely full and we asked for 1 night but unfortunately all rooms were booked the day after. But if we find another gap for a weekend in our agenda en there is still a room available, we'll surely return.

  • Stayed: June 2011, traveled with family
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Thank yaz00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2011

beautiful hotel on the sea, with private beach, swimming pool, exceptional cleaning of all areas. At the restaurant, well kept, and the dishes that the service

  • Stayed: May 2011, traveled as a couple
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1  Thank xxxx62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2010

We have just returned from one week at this hotel with our four year old son. The food was fantastic throughout, with some of the best Italian food we have ever tasted. Service in the dinning room was prompt and very friendly, even in this month, when the hotel was completely full.
Our room on the first floor was very comfortable and equipped.
Service in the room was again very friendly. prompt and thorough.
We hardly watched TV, but noted that there was some Sky channels, including Sky News, and a Infochannel with all informations about the Hotel services and facilities.
On the beach all perfect; our place (included in the price) was on the first row, direct on the sea!! Than a fantastic and heated swimming-pool on the beach and free use of pedal boat and kayaks..
This hotel really exceeded our expectations, we had a fantastic holiday...viva Italia!

  • Stayed: August 2010, traveled as a couple
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1  Thank freddycou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2010

This hotel was recommended to us by our friends, who found it good enough for a family with a small child. We gave it a try. Our baby is 2,5 years old, so she is quite naughty. At first, we received a wonderful welcome. My daughter enjoyed the swimming pool (although, being advertised as heated, its temperature doesn't exceed 23 C, which made us feel uncomfortable, after the 35 degrees we got used to in our little outdoor whirlpool at home). The room was nice and cosy, though you could hear the rumours from up above, and from the adjacent rooms till midnight. Our problems began during the dinner time, when our daughter couldn't sit at the table for an hour, and my husband and I took the turns to take her out for a walk in the garden, that is equipped with the basic facilities (half-broken) for the kids. We tried not to give nuisance to the other guests, but didn't have any success. A couple from London on the right has commented on us, thinking that we don't speak English (we come from Ticino, Switzerland), in a most impolite way. We didn't react. The next day out seats were removed to the table next door to the entrance without any explanation.

We have survived 7 days at this hotel, but the final straw that broke the camel's back was the morning of our departure. We had breakfast very early - at 8:30, hoping to leave soon and avoid traffic jams. At such an early hour small children don't eat much. Attention: we have paid half-board for three persons during the stay. So I took a plastic bag and put the things that our daughter didn't eat in it. Then my husband went to the owner of the hotel at the reception to pay for the stay. Meanwhile, my daughter and I were playing in the garden, and the proprietor could see my plastic bag very well. On our return to the hotel, I heard a very interesting discussion on the phone - the lady-proprietor was ripudiating her staff because some guests make "un'ampia scorta" during the breakfast. After hearing that, I told my husband that we are not returning to this hotel any more.

  • Stayed: August 2010, traveled with family
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1  Thank doponto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghiru, Proprietario at Hotel Gabriella, responded to this reviewResponded August 12, 2010
Google Translation

Egregio Sig.Biaggini,
La ringraziamo per la preferenza accordataci e per la Sua recensione sul nostro Hotel.
Commenti e critiche sono importanti, e cerchiamo sempre e comunque di migliorare il nostro servizio facendo tesoro di tutte le recensioni che leggiamo.
Per quanto riguarda la temperatura della piscina, viene costantemente monitorata e nella settimana del Suo soggiorno era circa 26,5 gradi. Il riscaldamento della piscina è impostato a 26 gradi...quando la temperatura è superiore il sistema di riscaldamento non interviene.
Chiaramente quando in piena estate la temperatura dell'aria è intorno ai 30 gradi e quella del mare intorno ai 28 gradi, entrando in piscina si ha la sensazione della temperatura più fresca.
Per quanto riguarda il problema in sala ho chiesto al mio cameriere, ricordava perfettamente la cosa ed è stata una Sua idea...Vi ha spostato al primo tavolo dopo l'entrata perchè c'era più spazio per tre persone e soprattutto per permetterVi di uscire e rientrare in sala più comodamente quando la bambina faceva i capricci.
Problema ultimo giorno...ho chiesto a mia madre e mia sorella e credo di essere venuto a capo della cosa: la telefonata da Lei ascoltata non riguardava Voi ma una famiglia che ogni giorno, dopo la colazione, faceva la scorta per il pranzo al buffet dei salumi, della frutta e delle torte.
La ringrazio ancora e comunque per il Suo giudizio.

Alberto Ghirardi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2010

This is like a trip back into the 1950's. My wife who is 100% first generation Italian(American) loved this hotel. If you are turned off by lots of kids age one month to 13 or by old people avoid this hotel. About half of the people staying at the hotel seemed to be grandparents and their grandchildren, the rest parents and their kids. The kids were very well behaved, and quiet by American standards. I didn't see one cell phone.Most were Italian although there were a sizable number of Swiss and German plates in the parking area.
The hotel is located right on the beach, and each room is assigned beach chairs with towels handed out each morning. There is a large pool, and if you are into doing laps there are very few people in the pool at certain times of the day (early morning/late afternoon).
We took half pension (lunch/breakfast), and found the food to be good. Fish is always one of the four choices for a main course, and there were two pastas each day included in the four choices of first course. There is a large salad bar with ripe local tomatoes, and local greens. And, a bar with great coffee and gelato. Excellent!
The hotel is only a 10 minute walk from the center of Diano Marina, and a five minute drive to Cervo. We had dinner in Cervo (at the cafe that is part of the wine shop), and it was terrific in particular the two white wines we tried from Cervo.
We made our Gabrielle reservation at the last minute in the middle of July, and we were pleasantly supprised that one room was available for two nights. We walked over to Hotel Torino (which was full the two nights we wanted), and concluded that we preferred the location of Gabrielle. Torino is in the center of town, not on the beach, and doesn't have the views of Gabrielle. From the beach in front of Gabrfielle you can see Cervo on the hill, and the surrounding mountains. Lovely.

  • Stayed: July 2010, traveled as a couple
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Thank Vesenaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gabriella

Address: Via dei Gerani, 9, 18013 Diano Marina, Italy
Phone Number:
Location: Italy > Liguria > Province of Imperia > Diano Marina
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Diano Marina
#2 Romantic Hotel in Diano Marina
#3 On the Beach Hotel in Diano Marina
Price Range: $176 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Gabriella 3*
Number of rooms: 50
Official Description (provided by the hotel):
Designed and managed directly by the owners, located right on the sea, in the centre of Gulf of Diano Marina, surrounded by the green of a vast garden.From the hotel there is a direct access to the private beach of fine sand and equipped with every comfort: sun-decks, umbrellas and sun loungers reserved for each room, paddle boats and canoes at no charge, indoor games area (children's games, bowls, beach-volleyball, soccer). Between the hotel and the beach, surrounded by a large solarium, has been recently built a large fresh water pool, heated and with whirlpool.The breakfast buffet is served in a charming patio by the pool, in a relaxed atmosphere enhanced by the sight of the sea. In the garden of the Hotel there is a large private parking, with reserved space for each room and completely free.A well equipped bar, reading rooms, games room, TV room, Internet Point, free WiFi throughout the hotel and a spacious dining room provide the most demanding customers. In addition, a small kitchen is available to mothers who wish to prepare the meals for their children by themselves . All rooms, accessible by lift, are equipped with bathroom, balcony, air conditioning, mini bar, telephone, electronic safe, free WiFi, TV with satellite channels,Sky channels and Info-channel. On the third floor there is a large rooftop terrace with solarium.The cuisine is exquisite, with international menu, specialties of Gulf of Diano Marina and local courses accompanied by a choice of high quality wines.Hotel Gabriella is situated in a very quiet area, just 500 meters from the city center. The bikes, available for free, allow guests to go to the center without using the car and appreciate the characteristic hinterland of Diano Marina. Moreover is possible to rent a small personalized Smart car. Kindness and courtesy of the owners and staff complete the pleasure of a stay at Hotel Gabriella. ... more   less 
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Also Known As:
Gabriella Diano Marina

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