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“RABISH-dr” 1 of 5 stars
Review of Concordia Parc Hotel

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Concordia Parc Hotel
Ranked #41 of 51 Hotels in Cortina d'Ampezzo
London, United Kingdom
1 review
“RABISH-dr”
1 of 5 stars Reviewed January 1, 2013

I was in this hotel in December 2012.First they cancelled my reservation without telling me!!! they don:t have a swiming pool and they sent you to another hotel Savoia and there they don't have keys to lock your staffs more than that everybody from 5 hotels are sent to the same pool.-RABISH!!! They give me a room with broken wall and rabish bathroom!!!!!!!!do not go there !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

dr.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank claudiu c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelaAbis, Direttore at Concordia Parc Hotel, responded to this review, January 9, 2013
Google Translation
Gentile cliente è doveroso per noi spiegare in pubblico la storia della sua prenotazione.
E' inacettabile che lei scriva "mi hanno cancellato" la sua prenotazione.
Ha prenotato un soggiorno con offerta speciale PREPAGATA NON RIMBORSABILE tramite Venere.com, NON DANDO però la possibilità di prelevare l'importo dalla carta quindi allo scadere delle 48 ore come da contratto accettato dal cliente con il portale a cui Lui si è rivolto per la prenotazione, arriva sia all'hotel che al cliente la cancellazione che lui sostiene di non aver mai ricevuto. Questo è successo il 26.11.2012 e il cliente ha saputo per tempo che la sua prenotazione non era più in essere. Le è stato spiegato al telefono quanto è accaduto prima che lui si presentasse in hotel e nonostante la cancellazione fosse stata fatta a causa Sua abbiamo cercato di aiutarlo offrendole una camera disponibile per qualche giorno alla stessa tariffa scontata dell'offerta prepagata. Certo che al peggio non cè mai fine, è con queste delusioni che viene ripagato l'impegno dello staff che lavora con dedizione per fari si che i clienti stiano al meglio.

La Direzione e tutto lo staff del
Concordia Parc Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    80
    57
    23
    15
    11
See reviews for
48
42
5
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Hamilkton,Virginia
1 review
5 of 5 stars Reviewed March 6, 2012

Just returned from my 2nd marvelous visit to the Concordia Parc Hotel in Cortina D'Ampezzo. Everything about the hotel is great. The location right on the pedestrian zone, the room, but especially the staff. They do a marvelous job in making one feel at home. Max and his dining room staff are professional , friendly and quite helpful . In addition the the fromnt desk staff are great under the direction of Michela. My buddy Fred and I thoroughly enjoyed our 2nd visit to this village and this hotel. Cheers Bud Green

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bud g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 31, 2012

We stayed at this hotel for 4 days and we were very pleased with the staff. They were very helpful and polite. The location was also great. Right on the Corsa d'Italia. It would be nice if they renovate the bathrooms though...

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
Helpful?
1 Thank merve b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 18, 2012

This hotel came highly recommended by a close friend and I must say it lived up to its reputation. We had a very enjoyable stay and enjoyed every moment of our visit there. The room was magnificent, the service excellent and generally our whole trip to Cortina unforgettable. Thank you once again, everyone at the Concordia Parc Hotel.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Elen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
megara attikis greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 16, 2012

We spent a week at Christmas in Cortina. We chose Concordia because of its location on pedestrianized Corso d' Italia. This hotel also has a big outdoor parking area to leave your car free of charge and also an indoor parking with payment. We had a room overlooking Corso and the beautiful snowy roofs of houses. The scenery was breathtaking. There is also a ski-safe and
free Wi-Fi in the lobby.
What can i say about breakfast? hot croissants, aromatic espresso, also the dinner with excellent and well-cooked food (congratulation to the Chef) and a big buffet, full of fruit and swwets (casa dolce). The service was efficient. Nice and gentle people work at this hotel ready to fulfil your desires.
Overall, i reccoment this hotel.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank gianna p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2010

Located right on the Corso d'Italia, pedestrian walkway with high-end shops and restaurants. We had room 105 with large private balcony overlooking the Corso. We were traveling with our dog and obviously could not take her into the dining room so we had an impromptu room service 3 course menu on the balcony. They usually don't do room service but they were very happy to oblige.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Pvl94588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 18, 2010

The Bad...
Where to start... The shower? A decent shower head with strong spray and easily manageable temperature controls is one of the most important features for me in a semi-luxury hotel room. The Parc Concordia's hotel utterly failed to deliver this. The water stream was weak and the hot water way too hot to allow for a comfortable shower, even with the cold turned on completely. Next, mirrors. There was only one mirror in the bathroom. Luxury hotel rooms should have ample mirrors throughout. They allow for two people to share one room much more efficiently. After that I would like to complain about the inadequate lighting in the room and the common areas alike. The fixtures were older and not well placed or effective. There was also a problem with temperature control in the room. With no way to change the heating in the room, it was way too hot. Only by keeping the window open during the last night of might stay was I able to achieve a moderately comfortable temperature during sleep. There was a small television that I would not have used even had it been large and inviting, and most of the room was technologically out of the 1980s. And perhaps most egregious for a hotel was the complete lack of in-room internet access. Why every hotel does not have a free wireless network installed, I have no idea, but at the very least make it possible for guests to plug in and buy internet service. While there was a communal computer with internet service, it was pay as you go, about 5 euros and hour. But to add insult to injury, it was not even possible for the hotel to add the 6 euro internet total to my total room bill upon checkout! The hotel seems to be a favorite among older guests (average age from looking around the breakfast room was about 50) which is great as far as I am concerned, but it does not mean the hotel should be cutting corners with amenities that will make for a more hospitable stay for its younger guests. There were no irons, it did not have a pull-out vanity mirror affixed to bathroom wall, and there was an inadequate supply of bath products. There is no pool and I was lead to believe over the phone that I could access the pool and hot tub at the nearby, affiliated, Savoy hotel without cost. The reality is that it costs 30 euro per person. Not worth it for me to soak after a day of skiing. A final point to make about the hotel room, only tangentially related to the quality of the hotel itself: the fine dining choices in Cortina itself are very limited. Overall I would not recommend this hotel.

The Good...
The service was excellent and comprehensive. Staff spoke acceptable English and did their best with our Spanish. The hotel was clean. The location was excellent. The parking was free.

Summary...
Overall this hotel was a terrible value for the money. It was comfortable as far as hotels go, but I expect so much more from a high end property like the Parc Concordia. The only thing that exceeded my expectations was the customer service.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank aprivatematter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Concordia Parc Hotel

Property: Concordia Parc Hotel
Address: Corso Italia 28, 32043 Cortina d'Ampezzo, Italy
Location: Italy > Veneto > Province of Belluno > Cortina d'Ampezzo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#13 Family Hotel in Cortina d'Ampezzo
#21 Luxury Hotel in Cortina d'Ampezzo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Concordia Parc Hotel 4*
Number of rooms: 58
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Also Known As:
Concordia Parc Hotel Italy

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