Just returned from Grand Hotel Savoia. The hotel is in an excellent location (as are many others in Cortina) but this hotel is not a 5 star by any means. The hotel is woefully understaffed and the handful of staff who are available are not up to 5 star standards in terms of quality of service - their knowledge is lacking (Eg, the concierge has 3 restaurant recommendations - that's it. The hotel staff did not have an easy available schedule of bus transportation to the slopes and were not even aware that buses were not yet running to one of the main skiing points in Cortina). Beyond these 2 anecdotal examples, the staff are just not properly trained on what hotel guests at 5 star hotels expect in terms of level of service.
Service aside, the romms were tiny, the beds were exceptionally uncomfortable with the hardest mattresses and pillows I have ever slept on in my life.
Cortina itself is wonderful but there is absolutely no reason whatsoever that I would pay the premium to stay at this hotel over any other more affordable hotels in Cortina. Staying at 5 star hotels is one of the few indulgences that I thoroughly enjoy and this particular hotel isn't even close to a 5 star hotel experience.
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- Also Known As:
- Grand Hotel Savoia Italy