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“Horrible Service”
Review of La Scaletta - CLOSED

La Scaletta
Cuisines: Italian, Seafood
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed May 10, 2012

The food was actually very good. We had as a starter some bruschetta with tomato and basil and spaghetti vongole and linguini with scampi as a main course. The meal was actually very nice if it will not have been for the useless waiter we had. For me a good service is as important as a good meal. This gentleman first of all brought us two menus for a table of five. When I asked him if we could have another menu he said “it’s on the table”. So the five of us had to share two menus. Then we ordered water, a bottle of white wine and some beers. They did not have draft beer so he brought us two bottles of beers, but no beer glasses. We had to use the water glasses for the beer as well. The wine was not served it was just placed in the middle of the table with no bucket of ice in order to remain cold. We had to ask for the ice separately and we had to serve the wine ourselves. Then he forgot one of the main dishes, and when we asked for it he said that we had cancelled it. Instead being apologetic, he blamed it on us that one dish was missing. Maybe it was a misunderstanding, however this is the first time that I was told by a waiter “this is your fault”. The restaurant was lovely and the food very good, but this was one of the worst service experiences that I had and because of this I will not return to this place. I forgot to mention that they were only two tables in the restaurant, so there is not excused for such a service.

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1  Thank Bego75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (57)
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5 - 9 of 57 reviews

Reviewed August 20, 2014 via mobile
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2  Thank Bartomeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2014
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1  Thank ErGv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2014
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1  Thank 62stberto .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014
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1  Thank patriziovarrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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