Traveling with a tour company we had to stay here for one week. Avoid it if you can! Rooms are good size but our mattress had a small soil, the sheets were clean, but usually had small holes. The central AC was non existent, to get fresh cool air you have to open the terrace glass door, but then you are letting the wasps into your room. The mini refrigerator stopped working towards the end of our stay, and they "fixed" it by unplugging the cord from the wall outlet where the TV was connected, so consequently the TV ceased to operate then. Not that it mattered much, because the TV was very small, the reception was bad, the sound extremely low, and of course the selection of channels terrible.
The front desk staff was polite and helpful, but it took three complaints until they got the AC working in our room. Unfortunately it only lasted 2 days, because it appeared that they were rotating the AC operation among different floors and wings.
The restaurant food was good, but in the morning some days they would open the room 15 minutes late, while we all stood up around waiting. And when the front desk staffer would go in to hurry them up, the waiters would get mad and throw them out.
There must be better hotels in this pretty town! The Tuscany though was breathtaking!
- Official Description (provided by the hotel):
- Located in the heart of Tuscany, in the spa town of Chianciano Terme, the Grand Hotel Ambasciatori offers its guests a variety of services and amenities to make every stay unique and special. The hotel offers an outdoor pool with solarium, free Wi-Fi in the entire hotel, free parking and free parking garage, restaurant, gym, pool table, sports center and a SPA. The Ambasciatori Wellness & Spa, situated in a panoramic position on the fourth floor of the Hotel, is the ideal place to regenerate body and mind. Wellness Spa Circuit includes hydromassage and chromotherapy pool, finnish sauna, turkish bath, mediterranean bath, kneipp draining water massage, shower cold & hot way, ice -crash and two relax rooms. The center offers a wide range of massages and body care. The SPA uses the prestigious line "Pevonia Botanica", produced with natural formulations, free of artificial fragrances, alcohol, mineral oil and lanolin. Situated in the beautiful Tuscan countryside, the Sports Centre is quiet and reserved. The Centre has two tennis courts in red clay, basketball court, soccer field and volleyball. At the restaurant of the hotel, in addition to a varied breakfast buffet, you can enjoy typical Italian and Tuscan dishes prepared with products of our territory. ... more less
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