Very clean rooms and communal areas. Cleaners smiley and polite and evening restaurant staff were friendly and accommodating. The food is fine - lots of courses ensured that there was something for everyone each evening. It is a canteen style dinning room but as they are catering for coach parties eating all at the same time I think this is acceptable and well organised. Take a proper hairdryer if you have to style your hair as the ones provided are only useful for drying off short hair. Also a travel kettle, adaptor plug, cup and teabags are essential items to pack as there are no facilities in the rooms.
We travelled with Shearings - the journey there is FAR LONGER than you can possibly imagine. It is seriously quicker to travel to Australia! I WOULD NOT RECOMMEND THIS TRIP FOR ANYONE WITH MOBILITY OR CIRCULATION PROBLEMS. You spend MANY hours on the coach across the trip ( at least 87 hours if you live in Northern England) and several passengers had very swollen legs and joint pain and most places visited have very steep hills, including Chianciano itself. There is a toilet on board the coach and regular comfort stops. The only place we visited with no public toilets was Sant Antimo.
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