I was really looking forward to a stay at this hotel that markets itself as one of the leading hotels of the world. Leading the way in how not to treat customers, perhaps? There is no doubt the location and fit out of L'Andana are superb. A Tuscan delight in ochre set amongst rolling hills, flanked by vineyards and the sea. Is your mouth watering at the thought? Mine too until I met the breakfast buffet. More of a table and kitchen top really- ham, salami, the left over bits of Parmesan, a bowl of strawberries, a bowl of raw eggs and a lot of cake. Oh and don't be deceived by the chef present, he cannot take your order despite his fluent linguistic skills. An order has to taken by the waiter and a bit like the service the order disappears into the ether. Three days, three egg orders and no egg.
Never mind there is always the hotel picnic, the salami sandwich and half a sausage. Where is Mr Ducasse when you need him or even good old M & S? Starving and brushing off the summer snow you return to the hotel and decide to defrost in the luxury of your suite that has all the amenities, bar hot water. Plan B, a hot coffee and a piece of cake. You ask a staff member. "No cake" is the reply. Hmmm a five star hotel at four in the afternoon and no cake, no snack only a biscotti. Has Mr Ducasse been replace by Mr Dukan I begin to wonder. The other thought is "Who ate all the cake?". Clearly no one as the leftovers from breakfast which have been nicely hardening overnight are served up the following morning.
There is more to five star luxury than good sheets and a great location. L'Andana has premium prices for less than premier inn service. The spa and it's staff are great though.I would recommend a spa day there, just sleep and eat elsewhere.
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- Also Known As:
- l`Andana Hotel Castiglione Della Pescaia
- L'Andana Castiglione Della Pescaia, Italy - Tuscany