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Hotel Miralago
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Reviews (264)
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All reviewsharry's barcorner roomvilla d'estelake viewwatch the worldthe hotel staffhotel parkingferry wharfshort walkone night staycharming hotela lovely place to staystayed for two nightsmain piazzaperfect viewwould highly recommend this hotelamazing location
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88 - 93 of 264 reviews
Reviewed October 5, 2013

This hotel was certainly many years ago one of the beauties.
They forgot however to change the matresses and pillows since the first opening.
That means that you will have not a very good night.
The beauty is however when you wake up and you come out of the hotel, you will have a fantastic view and opposite of the hotel you can dine in a fantastic restaurant, harry bar

Stayed: October 2013, traveled as a couple
1  Thank Alwin v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Proprietario at Hotel Miralago, responded to this reviewResponded October 9, 2013

Dear Alwin24,

We are very sorry that your matresses and pillows were not suitable for you , in hotel we have different kind of pillows soft, hard etc and my staff is happy to satisfied all request .

Only a note about your review all matresses were bought last year .

Best regards,
R. Ambrosini owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

We booked a corner room, turned out to be the wrong corner - the room was on the first floor, over the top of the restaurant below, and the sound (and cigarette smoke!!) from the restaurant floated up and invaded the room. Because the room was on the left corner (as you look out towards the lake) the view is obscured. If you do book a corner lake-view room, ask very clearly which corner you will be on, and try to get a higher room!

  • Stayed: June 2013, traveled with family
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2  Thank epsc007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

Stayed at Miralago for a week end last spring. The water front location is clearly the hotel's main attraction, the building is literally 50 yards from from the lake shore. The hotel itself could do with some renovation work. The decor is a little dated. Rooms are relatively small but comfortable. We booked one with a lake view and a (small) terrace on the 3rd floor which was quite nice. Despite being on one of the top floors we still heard noises coming from the little square in front of the hotel where people congregate until late. Quite enjoyed having a drink / quick bite at one of their outdoor tables.

Room Tip: Book room with lake view on higher floors.
  • Stayed: June 2013, traveled as a couple
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2  Thank Sloane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Proprietario at Hotel Miralago, responded to this reviewResponded September 1, 2013

Dear Sloan s,

Thank you for your review ,

Your room was on the 4th floor with terrace ( 3° floor is with-out balcony/ terrace ), please accept our apologies for the night noisy and please understand that we we are is the center of Cernobbio and that square is the main one close at the traffic and free for pedestrians,

We are looking forward to welcoming you here in the next occasion.

Best regards,
Raffaella Ambrosini

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Reviewed August 23, 2013 via mobile

It's hard to understand how this place has earned it's 4th star. The service is pretty poor from lack of attention at breakfast to rude staff at the front counter. We stayed with our child and had requested a baby cot only to be told "we only have 2 and they are both in use so there is nothing we can do for you".

This is so unacceptable for a four star hotel to act this way. I expected them to mske some effort ti assist us. Having stayed across Italy in a number of 4 and 5 star hotels this place needs some serious training on how to make guests feel like guests!

  • Stayed: August 2013
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1  Thank Steve_WorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

Good looking, beautiful hotel! Location is perfect! Nice people, great service, clean room and delicious food! Breakfast is very nice with a lot of variation! Nearby Como! I would recommend this hotel to everybody!!!

  • Stayed: July 2013
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Thank denisedierx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Proprietario at Hotel Miralago, responded to this reviewResponded August 5, 2013

Thank you very much for your rewiew!!

Looking forward to welcoming you and your family again in the near future.

Raffaella

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