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“Beautiful hotel and grounds” 5 of 5 stars
Review of La Medusa Hotel & BoutiqueSpa

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La Medusa Hotel & BoutiqueSpa
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful hotel and grounds”
5 of 5 stars Reviewed October 13, 2013

Just had a short stay at this beautiful hotel and now want to go back. The gardens and pool are absolutely gorgeous and perfect for a relaxing, chilled out stay. The staff were lovely and very helpful and the hotel is clean and comfortable. We would definitely go back.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Effie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Guest,

Thank you for reviewing your recent stay at Grand Hotel La Medusa. It is great to hear how much you enjoyed your stay with us and the service provided to you.

We look forward to your return…hopefully it will be soon!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,190 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
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English first
Londonderry, N.I
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 10, 2013

We booked this hotel as a midway stop between Naples & Sorrento, mainly based on Tripadvisor reviews. From the moment we arrived we were amazed, we were met at the door by the manager and welcomed to the hotel. Even in Oct we found the hotel fab, the pool was still enjoyable and we still got to spend time around the lovely gardens. Everything about the hotel was of a high standard, interior space, lots of garden seating, rooms, decor, and the food! The hotel is excellent at dealing with any gluten free guests.

The hotel shuttle is very reliable and pleasant and we used it between Pompeii and Sorrento on a few occasions.

We ate in the 4th floor restaurant one night and the meal and surrounding were great, very professional waiting staff made it really enjoyable.

Do not hesitate to book here!

Room Tip: We actually stayed in two sea view rooms, both were fine and at opposite ends of the hotel. Both ve...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mirry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Guest,

The title of your review brought a huge smile on our faces…We are so happy to hear you feel Grand Hotel La Medusa is a representation of the spirit of Italian style. Thank you for sharing your kind words regarding the garden, the swimming pool and the staf . We will make sure to pass your note along to them…

Thank you for staying with us and please do come back and visit us again!

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
2 reviews
5 of 5 stars Reviewed October 8, 2013

Lovely hotel, fantastic staff who couldn't do enough for us. lovely clean room with a great view.
you will need a car and if hiring it from the airport take your sat nav.
The hotel food was excellent and although we had planned to eat out we ended up eating in most nights.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Mr. John,

Thank you for taking the time to share your recent experience at Grand Hotel La Medusa.
We are pleased we were able to provide you with an exceptional experience from the moment you stepped out of your car until the moment you departed. We will make sure to pass along your kind comments regarding our food and beverage to Chef Borrelli. Even after all his accolades and achievements, he still loves to hear feedback from those who have dined in our restaurants.

We are delighted we were able to exceed your expectations…this is always our goal. Please so come back and visit us again.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

I booked the motel using reviews on Trip Advisor and to say I was not disappointed is an understatement. What a beautiful motel in an even more beautiful setting. Staff were perfect in every way with Antonia and Maria looking after all of our food and wine needs. Francesco on the front counter is a gentleman and made my wife blush when he kissed her hand.

Meals were lovely and breakfast superb. Could not ask for better value for money.

My wife wants to live here - at the motel she loved it that much. She is now planning our trip here next year to renew our wedding vows.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Mr. Matthew,
Your review was a pleasure to read…thank you for your kind words. It truly sounds as if your stay with us was transporting and this is wonderful to know. We are pleased you enjoyed everything from the service, to the room, to the overall setting and ambiance.
We will make sure to pass along your kind words to Antonio and Maria, as they will be thrilled to know that you were impressed with their recommendations.


We hope to see you again.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

This hotel is a gem and the staff are most helpful and friendly. English is spoken well enough by most staff if your Italian is not good. While the local town is a magnet for street rubbish it is central for many popular tourist destinations. Trains are cheap and easy to use albeit very crowded to some destinations in the mornings. This is not a cheap hotel in which to wine and dine but sensible use of eating out during trips will help balance the budget. Would we go back? Sure in fact we wish we were there right now!

  • Stayed September 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jimbox59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Jimbox59,

We are so happy to know that you enjoyed your stay at Grand Hotel La Medusa.
The location of the hotel is truly unique, as we are situated right in the middle of Sorrento Coast but we are located on many acres of lush gardens. It really sets the stage of the ultimate urban retreat. We are glad you appreciate our very special location and the ease with which you were able to visit the area's major attractions.

We hope to welcome you,back to the hotel in the near future.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potters Bar, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 1, 2013

Fabulous hotel set in beautifully established grounds, we were very impressed. The pool and the gardens are lovely, the rooms spotlessly clean and the bed was really comfortable. The staff were so friendly and welcoming, a big thank you to the lovely Francesco, Yolanda, Marco, Maria, Antonio, Hermione, Mauricio and Vincente, all lovely people. This a first rate venue and we would certainly stay there again as it made our wedding anniversary very special......Robert and Nina

Room Tip: Worth upgrading to sea view/balcone
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Nina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Mrs. Nina,

We greatly appreciate you taking the time to share your review here on TripAdvisor. We are touched by your words. We will be sure to share your review with all of the staff at the Hotel, as we know everyone will be moved by your message.

Again we are so pleased to hear from you, and look forward to welcoming you home again soon.


Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 stars Reviewed October 1, 2013

When we were driving to the hotel, the area was horribly run down, it's like that In that area. But when we arrived we stepped into an oasis! A beautiful, well kept building with great gardens and a lovey outdoor pool, with a bar! Staff rushed to take our bags and we were warmly greeted by the manager. Inside the decor was posh rustic Italian design. It was beautiful, everything was clean and the breakfast buffet was amazing! A truly amazing place to stay!! Only complaint, not that many posh restaurants around the hotel area. Although good pizzerias are common (see Pizzeria do Bougenville) Totally recommend it!

  • Stayed August 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Garethtraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Garethtraveller12,


Thank you for your kind words! We’re thrilled to hear that you had such a wonderful experience with us: from a “seamless” check-in, to the attentive service you received at the breakfast. We’re very appreciative of your recommendation of our Hotel and will be sure to share your review with our entire team.

Looking forward to welcoming you back very soon!


Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Medusa Hotel & BoutiqueSpa

Property: La Medusa Hotel & BoutiqueSpa
Address: Via Passeggiata Archeologica 5, 80053 Castellammare Di Stabia, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Castellammare Di Stabia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Castellammare Di Stabia
#1 Family Hotel in Castellammare Di Stabia
#1 Luxury Hotel in Castellammare Di Stabia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Medusa Hotel & BoutiqueSpa 4*
Number of rooms: 49
Official Description (provided by the hotel):
The Superior four-star Hotel is a romantic villa "fin de siecle" made up of 49 rooms, whose restoration is constantly in balance between the respect for the past and the influence of contemporary style.A unique and authentic place made ​​of beautiful old trees and surrounded by green surfaces, that admires the spectacular Bay of Naples and Mount Vesuvius.On one hand, the common areas, characterized by an unmistakable style and a wonderful elegance, which completely respect the important classical style of the structure; on the other hand, the rooms, a continuous alternation of contemporary and classical Design.A Hotel, on its own, marked by a deeply individual style where the care for details, quality and hospitality represents the common denominator.The ceramics of Amalfi Coast hand-painted with an exclusive design, the antique furniture and tapestries characterize the lobby, the bar and the restaurant situated on the ground floor of the hotel; so quiet places, that make possible living in a private and protected dimension... Where each detail becomes a pleasure to be relished. The huge glass windows in Liberty Style divide the building from the secular park: an explosion of flowers and colours, a wide open-air sitting-room completely equipped with chaise-longue, easy-chairs and gazebos; an unforgettable atmosphere beyond every expectation.Around the park full of flowers, the outside Fitness Corner represents an opportunity to keep oneself fit in an uncontaminated and healthy environment; the wellness swimming-pool with geysers, the sun beds, the large solarium represent an occasion of certain and pleasant relax. From here just a step to get to the Pool Bar for an aperitif, and another for sipping a vintage wine at the outside restaurant Il Gazebo & Le Terrazze in the middle of the citrus grove.Here the Chef suggests a refined, precious Mediterranean and International cuisine, a perfect balance among tastes, smells and colours.Excellent services like a Mercedes shuttle bus to the city centre or the close beaches, the free parking, the opportunity to rent a yacht or book private excursions and much more... Will make your stay unforgettable. ... more   less 
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Also Known As:
Grand Hotel Castellammare Di Stabia
La Medusa Hotel & BoutiqueSpa Italy/Castellammare Di Stabia, Province Of Naples

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