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“Pleasant stay, friendly staff, interiors need some refurnishment”

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Tombolo Talasso Resort
Certificate of Excellence
Broek in Waterland
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant stay, friendly staff, interiors need some refurnishment”
Reviewed August 8, 2014 via mobile

This resort has everything to have a 'wow-experience' - a private beach, fantastic spa, nice pool, warm and friendly atmosphere and great sea view, but some investments are needed in the interior of the hotel. We spend a week in one of the suites and found strange plastic chairs, an outdated table, three small tv's attached to all sorts of cables, but also a nice bathroom with a spacious bath.
Food at the restaurant met our expectations; daily change of menu. Food at the pool was not ok, so we went into town for lunch at a nice place called Sole Luna.

Stayed July 2014
Helpful?
Thank MarianneSimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, August 24, 2014
Dear Guest,
many thanks for having shared your experience on TA and it pleases us to know that it was memorable one.
We have noted the points that you have kindly highlighted and rest assure that they will be considered at our next annual budget review.
Thank you for choosing Tombolo for your break and look forward to have you stay with us again .
Best regards from all the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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877 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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English first
Wallasey, United Kingdom
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 7, 2014

Set almost on the beach this hotel is wonderfully relaxing with attentive but not intrusive staff. Wonderful terrace restaurant with great sunset view. Set in lovely grounds, which seclude the hotel from the outside, but which is close enough for a leisurely stroll to the village in the evening.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank GeoffM68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, August 24, 2014
Dear Mr. Geoff, we are so happy to read your reviw on TA and to learn that your experience at Tombolo met your expectations. These are our daily goals .
It has been a pleasure to meet you and to be of service and we look forward to have returning.
All the best from all the Staff at Tombolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 21, 2014 via mobile

The Hotel gave us a perfect, wonderful and relaxing stay on our 2014 italian tour. I would like to highlight the exceptionally friendly and helpful staff, wonderful sunset dinners on the terrace, nice and clean rooms and great saltwater pool area and spa. The beach is nice and clean, allthough there are better beach areas to be found around the mediterranean (try some of the pebble beaches at the island Elba). Also, make sure to visit Bolgheri with good restaurants and surprisingly excellent wine selections. The staff will help navigate your way. There is not much to do in the Marina itself with a large familiy, but as a stopover on our journey it worked out really well. My wife and I would love to return here. Once again, many thanks to Fabio and his great staff.

Stayed July 2014, traveled with family
Helpful?
Thank TDNK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, August 24, 2014
Dear Sir,
we are so happy to read your commnts on TA and to learn that your stay with us was memorable.
It was such a pleasure to be of service to you and all your wonderful family and to assist you in discovering all the beauties of our territory.
Thanks again for having chosen to stay with us and we really hope to see u again next summer or for a winter escape.
From all the Staff at Tombolo, we send our best regards to all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 14, 2014

ottimo per relax, per le coppie , le famiglie posson usufruire dei giochi /divertimenti della zona, ottimo per chi adora il vino (bolgheri a pochi minuti di distanza.quindi da provare in ogni caso.provate

great for relax, families can enjoy the games / entertainment near the hotel area, great for those who loves wine and good food (bolgheri a few minutes from the hotel). so you must go and have all of it

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsaturni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, February 7, 2015
Google Translation
Gent.Le Cliente , La ringraziamo per aver condiviso la sua opinione e per aver evidenziato tutto quanto di positivo il Tombolo e il suo territorio può offrire.
In attesa di accoglierla nuovamente al Tombolo, tutto lo staff le invia i più cordiali saluti.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Level 4 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 8, 2014

We had a long 4th of July weekend, we where very unlucky with the weather but the staff of the hotel make our stay so pleasant that we did not miss the sunshine at all. Between the spa treatment the sea view terrace restaurant and the evening cocktails enjoyed listening a live piano performance ... my wife an I had a grate time. The maremma country side surrounding the hotel is amazing, plenty of historical land marks close by. We are looking forward to came back soon so we can enjoy the amazing beach as during our stay the weather was not suitable to swim in the sea. see you soon Tombolo Talasso.

Room Tip: We had a sea view room with excellent sound insulation because above the breakfast terrace and we di...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank andreaarmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, August 24, 2014
Dear Mr. Armas,
what a pleasure to read your review on TA.
We were happy to meet you and your wife and to learn that your experience at Tombolo was fully sensational and we look forward to greet you once again.
All the Staff members of Tombolo remember you both and send their best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Level 5 Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 29, 2014

The hotel is old, very small rooms, very poor air conditioning, small bathrooms. This is not a 5 star hotel at all , it is just very expensive for what they offer. We had an horrible experience at the restaurant, the director was very rude , we asked for a table in the breeze and he refused to give it to us as it needed to be cleaned; he even shout to the waiter who offered to help. We went to the thermal pools in the morning and when we got back to the room at 11.30 our luggage had been removed......, we had nothing to change even if check out time was at 12.00. This had never happened to me before.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank totina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, August 24, 2014
Dear Guest,
thanks for your review on TA and as Always , we read with attention all the comments of our guest with a view to improve our weaknesses and ensure that we can deliver the best expeirence.
I am sorry for the misunderstanding with our Maitre who had no intention to be rude or refus to accomodate your request, We have diuscussed at lenght this episode and he was certain to have been able to satisfy your request alternatively.
As for the room , this was once again an unfortunate misunderstanding as your room was due for chek out on you date of departure but the maid could not find you and the following client was waiting in the hall. We learned later that your where in our SPA but we manage to move your belongings to a courtesy room free of charge so that you could change.
I am sorry for these two episodes notwithsatnding all our best effort s through out your stay.
Best regards from the Tombolo Staff
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Hartford
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 23, 2014

We stayed here following 7 days of touring Rome and Tuscany and couldn't have found a better place to unwind and relax. We were very fortunate to get upgraded to a Junior Suite and it was spectacular. The rooms were very modern and well appointed. We dined in the hotel restaurant 2 out of 3 nights and it was very good. The menu was somewhat limited compared to other restaurants but the food was displayed beautifully and tasted even better. The entire resort was immaculate. We spent most of our time at the private beach instead of the pool but did have lunch there one day and it was very relaxing. I wouldn't hesitate to go back again and hope I get the opportunity to do so in the future.

Room Tip: Definitely spend the money to upgrade to a sea side room...it's worth the view!
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FabioGuarducci, Direttore generale at Tombolo Talasso Resort, responded to this review, August 24, 2014
Dear Mr Steven ,
many thaks for your kind review of Tombolo and your experience during your stay.
Tombolo is all about relaxation, enjoyng the natural surroundings of endless beaches, olive trees and vineyrads on the rolling Hills next to the hotel but also our SPA and Thalasso Center composed of 5 pools of the purest sea water heated at different temperature.
We are so happy that your experience was up to your expectation and we welcome the opportunity to have you return .
Best regards from all the Tombolo Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tombolo Talasso Resort

Property: Tombolo Talasso Resort
Address: Via del Corallo 3 | Marina Di Castagneto Carducci, 57024, Castagneto Carducci, Italy
Phone Number:
Location: Italy > Tuscany > Province of Livorno > Castagneto Carducci
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Castagneto Carducci
#1 On the Beach Hotel in Castagneto Carducci
#3 Romantic Hotel in Castagneto Carducci
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tombolo Talasso Resort 5*
Number of rooms: 96
Official Description (provided by the hotel):
A Spa Hotel with a thalasso terapy center with inside 5 heated sea water pools . Directly on the sea , the beaches and the vineyards of Bolgheri . Wellness and pure relax for all seasons . ... more   less 
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Also Known As:
Tombolo Talasso Hotel Castagneto Carducci
Grand Hotel Castagneto Carducci
Grand Resort Tombolo Talasso
Tombolo Talasso Resort Italy/Castagneto Carducci

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